Metro Honda - Service Center
Montclair, CA
252 Reviews of Metro Honda - Service Center
Always a good experience I regularly take both of our Hondas here for service. The service writers are always extremely helpful and get me in and out as quickly as possible. I regularly take both of our Hondas here for service. The service writers are always extremely helpful and get me in and out as quickly as possible. Service department staff treats me like I am important and I appreciate that. More
Amazing customer service (: I took my car in for service and was helped by Gordon Jackson. I appreciate the awesome attitude and assistance. Thank you Metro Honda! I was glad I w I took my car in for service and was helped by Gordon Jackson. I appreciate the awesome attitude and assistance. Thank you Metro Honda! I was glad I went to you guys. More
Excellent service advisor. Tommy Owen is a excellent and honest service advisor.My service was four wheels alignment. He was helpful. I will look for Tommy Owner is my service Tommy Owen is a excellent and honest service advisor.My service was four wheels alignment. He was helpful. I will look for Tommy Owner is my service advisor. I will refer friends to him. He is the best.👍 More
Excellent Service & Attitude The driver-side window regulator had failed the night before on our 2007 Element, so it was open and had to be rectified immediately. The AC had als The driver-side window regulator had failed the night before on our 2007 Element, so it was open and had to be rectified immediately. The AC had also stopped working recently, and with a week of 100 degree weather on the way, it had to be fixed as well. I've had an excellent experience anytime I've been to Metro Honda for a repairs, Joseph King was fantastic, with a great attitude and big smile and assured me the service would be done the same day, which was crucial. Upon the initial review, Joe shared with me that the AC issue was actually a relay (and not the compressor, thank God,) which lowered the cost of the projected repair considerably. Both issues were indeed rectified as stated. I'd recommend Metro Honda and Joseph King in a heartbeat. More
Great Sandy Ireland was a huge help and provided the best customer service, her can do attitude and willingness to help me are just the kinds of traits I ex Sandy Ireland was a huge help and provided the best customer service, her can do attitude and willingness to help me are just the kinds of traits I expect out of customer service employees! Thank you for all your help More
Overall experience with Metro Honda I have been with Metro Honda for all my servicing needs since I purchased my HRV from Metro about 3 years ago. I have a great experience when it comes I have been with Metro Honda for all my servicing needs since I purchased my HRV from Metro about 3 years ago. I have a great experience when it comes to customer service. Joseph King is my main contact person. He is very kind and courteous, Making sure that customer gets satisfaction they expect. Scheduling is great and even I am late as scheduled, they still meet my expectations, The environment is clean and the main lobby/waiting area is perfect. The service shuttle for customers is great. Always on time. Surely I will recommend Metro Honda. More
Awesome job! Went in for an oil change and was greeted as soon as I drove in. Staff was very helpful and explained everything they did. I will continue to go to Me Went in for an oil change and was greeted as soon as I drove in. Staff was very helpful and explained everything they did. I will continue to go to Metro Honda! Thank you Gordon Jackson! More
Recall Very pleased with my representative, Joseph King. He was efficient without being overly paperwork oriented. He has excellent manners (very important Very pleased with my representative, Joseph King. He was efficient without being overly paperwork oriented. He has excellent manners (very important to me), and was pleasant to converse with. He was helpful in any way possible and I enjoyed my time with him. I will request him in the future. More
Love Metro Honda Tommy Owen, was very professional as well as courteus. I was pleasantly surprised at how reasonable the price was and how fast the service was done. Tommy Owen, was very professional as well as courteus. I was pleasantly surprised at how reasonable the price was and how fast the service was done. They even washed my car! Thank you so much! More
Tommy Owen is awesome Tommy Owen always a pleasure working with. He is very efficient and takes good care of you. Always has an answer to my question and if not he goes out Tommy Owen always a pleasure working with. He is very efficient and takes good care of you. Always has an answer to my question and if not he goes out of his way to find an answer! Great customer service and always looking out for what is best for us! More