Metro Honda - Service Center

2nd Service I had excellant service and attention, even when I brought my car back to have the tire pressure adjusted. Thank you for your fast response and focus I had excellant service and attention, even when I brought my car back to have the tire pressure adjusted. Thank you for your fast response and focus. More

Outstanding customer service by Joseph King I went in for my second oil change on my 2017 Pilot and Joseph King was my service advisor. He provided outstanding customer service! Very friendly an I went in for my second oil change on my 2017 Pilot and Joseph King was my service advisor. He provided outstanding customer service! Very friendly and professional. Had me out of there at the time promised. Will definitely be coming back and asking for him. More

First Service I took our 2017 Honda Pilot in for its first service at Metro Honda in Montclair. My experience was exceptional ! Gordon Jackson was my service advi I took our 2017 Honda Pilot in for its first service at Metro Honda in Montclair. My experience was exceptional ! Gordon Jackson was my service advisor and was very helpful before the service & when we picked up the vehicle. I even had the chance to meet the Service director , Tony. A very friendly and professional experience. Larry More

Factory recall for the Battery sensor Gordon Jackson at Metro Honda in Montclair took my car in Battery sensor Factory Recall and answered all my questions professionally. He had promised Gordon Jackson at Metro Honda in Montclair took my car in Battery sensor Factory Recall and answered all my questions professionally. He had promised the job would be completed in 1.5 hours and 1.5 hours later the car was done including a nice clean wash. I loved the service at Metro Honda and I would recommend Metro Honda to everyone. More

Response to rightly scheduled inspection and repair. Joseph King's reception and service was outstandingly cordial and efficient. We could not ask for better counsel or service. As has been the case in Joseph King's reception and service was outstandingly cordial and efficient. We could not ask for better counsel or service. As has been the case in recent years, we specifically asked for him. More

Great customer service provided by Gordon Jackson in the service department! I took my car in for a recall service and was updated by text and email the status of my car. Very friendly environment. in the service department! I took my car in for a recall service and was updated by text and email the status of my car. Very friendly environment. More

Trustworthy! Thank you Metro Honda! Thank you Joseph! I take my 2010 Honda CRV to get it serviced at Metro Honda, because I Trust them. Yes, the service is outstan Thank you Metro Honda! Thank you Joseph! I take my 2010 Honda CRV to get it serviced at Metro Honda, because I Trust them. Yes, the service is outstanding, expertly certified, and fair; but, I take my car to Metro Honda of Montclair because I know I am going to be treated right. More

Cross country road trip issue resolved We had just arrived in CA after a long road trip from NC in our 2017 Pilot. We began to have slight braking issues and were concerned about being so f We had just arrived in CA after a long road trip from NC in our 2017 Pilot. We began to have slight braking issues and were concerned about being so far from our dealership in NC. However Gordon Jackson at Metro put our concerns at ease. He was very courteous and professional. We had our problem resolved and were on our way. Very good experience! More

Last minute check in, great service! Integrity and honesty. We drove in to Metro Honda from Riverside, having gotten a jump start for our dead battery, fearing that we might need alternator, starter, and whatev We drove in to Metro Honda from Riverside, having gotten a jump start for our dead battery, fearing that we might need alternator, starter, and whatever else. Arriving just before 6 PM, Joseph King was very pleasant and most helpful getting us checked in with the service work set up. The next morning, we received calls from Joseph updating us on the work, and finally received word that the car was ready early the next afternoon. Joseph explained that only the battery needed to be replaced! Everything else checked out OK! The dealership is by the way very very clean, including the restrooms. We were very comfortable waiting for a ride home. I am impressed and trusting when a shop tells me stuff I was willing to buy is not needed. I will definitely be returning to Metro Honda, and to Joseph! ...and Joseph knows a lot about crock pot cooking. Be sure to ask him for recipes. Jim Hill, Upland More

Best Service Advisor- Joseph King I have been a customer since 2004, mainly because of Joseph King's honesty, integrity, and his own faith. I can honestly say I have never been mislea I have been a customer since 2004, mainly because of Joseph King's honesty, integrity, and his own faith. I can honestly say I have never been mislead by King and I'm very skeptical of others. I have three Hondas and trust him with all my needs. He's the Best service advisor that I have ever dealt with for the past 32 years! More