Metro Honda

Great Service Experience My service advisor was Tommy Owen, Brought Oddysey for air conditioning repair. Tommy Owen got it fixed and successfully got the extended warranty com My service advisor was Tommy Owen, Brought Oddysey for air conditioning repair. Tommy Owen got it fixed and successfully got the extended warranty company to pay the entire bill. Good work Tommy! More

The best How I wished i should have gone earlier to Metro Honda, many thanks to Mr. Tommy Owens,, a very nice guy, who did help me and assisted me a lot. at How I wished i should have gone earlier to Metro Honda, many thanks to Mr. Tommy Owens,, a very nice guy, who did help me and assisted me a lot. at the end, he said the service is FREE!! he took care of the lighted air bag warning on my dashboard w/c have been there for almost 2 years!! He said that He and the metro honda cares about the safety of thier clients.. I highly recommend Mr. Tommy Owens. thank you again Tommy!! More

First Time I brought my Honda Accord in for its first service this morning. I came early, but did not have to wait. The professional staff was courteous, and G I brought my Honda Accord in for its first service this morning. I came early, but did not have to wait. The professional staff was courteous, and Gordon clearly described what the process would be. During the service, one of the technicians actually found a note for me that had been placed on my windshield, but evidently had dropped out of sight. He brought it to me, and as a result, I am able to follow up on some other things not related to the service. All work was done quickly, and the complimentary carwash was done thoroughly. I definitely will come back the next time service is needed. More

Great experience getting a new car I recently bought a Honda Civic at Metro Honda in Montclair CA. The experience was awesome. I knew buying a car, and specially my first car at dealer, I recently bought a Honda Civic at Metro Honda in Montclair CA. The experience was awesome. I knew buying a car, and specially my first car at dealer, would be a tough and stressful decision... but since first second I drop my old car to walk around Honda Cars experience was great. Great customer service ... not forced at all to buy something... first we were attended by a Asian salesman but he gently drove us to a coworker to help us with the language. Later we knew it was his first week at Metro Honda and he was been working hard. thumbs up to this salesperson because although he drove us to other coworker he attended us nicely. Then Seve (Esteban) did a great great great job showing us and explained details of different cars. Besides his nice behavior made it easy. Once we finished tours he passed us to a product specialist, Armando Monsalve, who explained us about real thing about a car ... $$$ numbers ... wow patiently he explained everything needed. Although my wife knew she was going to buy a car few months ahead ( not that day) we decided to go home so she would be able to decide. Then he offered us to look at other cars 0 mileage where soon she got impressed with a 2016 Honda Civic Touring ... I never expected my wife buying a Touring series ... Armando and his supervisor ( nice and very professional supervisor indeed) did everything possible in finance to close the deal. It was of course a long experience but completely worth time ... we ended up closing the dealer with Finance Manager Mr Sanders who in a very nice and familiarity dialogue explained the contract and giving us all and best options and getting out with a gorgeous Silver Honda Civic Touring... she Waited 17 years to buy a new car ... what a pleasure having those people taking care of it Because they closed the dealer and still needed to explain basic settings of this car they agreed to explained us if we wanted even they were closed but we agreed to meet next day and let them go with their families ... a brief explanation could have waited for following day. Don't remember names of everyone but experience was great. I am a chevy owner but if I should have to get a car ... Metro Honda would be on my bucket list for sure. More

No stress with this car buying experience Delanie Morales made this a no stress car buying experience. She was very helpful in finding exactly the car I wanted at the rate I wanted and I was i Delanie Morales made this a no stress car buying experience. She was very helpful in finding exactly the car I wanted at the rate I wanted and I was in and out in a reasonable amount of time. I would definitely recommend anyone looking for a Honda to shop here. More

Best car buying experience ever! Buying a new car is usually a stressful experience but our recent Honda purchase at Metro Honda was a 10 out of 10 ! Peng Wu was knowledgeable and he Buying a new car is usually a stressful experience but our recent Honda purchase at Metro Honda was a 10 out of 10 ! Peng Wu was knowledgeable and helpful as we made our decision. The staff at Metro Honda is personable, polite and professional and we did not feel at all pressured into making our decision. More

Great service advisor I have been a long time customer with metro Honda and never ever requested a service advisor, I would always just take who I was assigned to but after I have been a long time customer with metro Honda and never ever requested a service advisor, I would always just take who I was assigned to but after todays experience with Tommy Owen he will be my future request. I can say my best experience since I've been a customer. Thank you so much. More

Happy Customer, feel like family Genaro Amaya Sales Consultant Was a pleasure to work with on our purchase on 5/6/17 of a 2017 Orchid White Honda Accord Touring, Might have went some Genaro Amaya Sales Consultant Was a pleasure to work with on our purchase on 5/6/17 of a 2017 Orchid White Honda Accord Touring, Might have went somewhere else if it wasn't for him. Keep up the great work. Looking forward to seeing you again when we bring our car in for its first service (when due) More

Recall service Gordon Jackson was our service representative when we came in for our recall appointment and he was just marvelous. He not only received us with a smi Gordon Jackson was our service representative when we came in for our recall appointment and he was just marvelous. He not only received us with a smile, but offered a shuttle for us to get a ride back home, as our car was getting the passenger airbag replaced. He called us as soon as our repairs We're done. Loved his customer service skills. Thank you! More

Honda Service/ Communiction My Service Advisor was Vance Wilcox. If I need some service advice, he explains it very well. He greets me in the morning with a big smile. If I'm My Service Advisor was Vance Wilcox. If I need some service advice, he explains it very well. He greets me in the morning with a big smile. If I'm (out in about), away from the Dealership and waiting for my car to get finished, he will not leave me uninformed. Just make sure you give him your Cell phone number before leaving the Dealership. During service time, if you need a ride home and a ride back to the Dealership, they will serve that request But ASK FIRST before leaving the Area (certain miles may very). More