Metro Ford of OKC - Service Center

the service was very good! !!! I have recommended metro ford dealership to other families in my community and church.!!!! Thank you!!! !!! I have recommended metro ford dealership to other families in my community and church.!!!! Thank you!!! More

We always get great service at Metro Ford. CJ in the Mobile department is a great technician. CJ in the Mobile department is a great technician. More

I've always gotten excellent service at a fair price. I use them almost exclusively. I use them almost exclusively. More

Service performed was good. However service rep is very rude and does not care what you have to say. She's just there to charge you money. However service rep is very rude and does not care what you have to say. She's just there to charge you money. More

Took my vehicle in for an oil change (I bought it there & get free changes). 6 days later, my vehicle starts leaking oil- not a small leak. After two days of it leaking, not slowing, I took it back in. They get free changes). 6 days later, my vehicle starts leaking oil- not a small leak. After two days of it leaking, not slowing, I took it back in. They said there was nothing wrong with it, that it was residue coming off the splash shield. They allegedly put it on the lift & inspected thoroughly. A couple more days of leaking went by until low oil started showing. Took it back to them & guess what, this time they happened to find a bad seal. Denise was rude, dismissive, & never offered so much as an apology. Nobody apologized. The whole office is genuinely unpleasant. I walked in & nobody greeted me in any way, they all just stared at me. I had to ask who I needed to talk to, was pointed in her direction, as she sat there & continued to stare at me without ever saying a word until “where’s your car?” I will likely be discontinuing my lifetime of free oil changes just to avoid the experience of the service department. It’s sad though, I had a very pleasant experience with the dealership side. Guess that’s why the oil changes are free. More

Denise was extremely nice, friendly, funny and professional, really appreciated her and how quickly my vehicle was finished professional, really appreciated her and how quickly my vehicle was finished More

Metro Ford is always professional. I always have lots of questions and they are so kind to be honest. I always have lots of questions and they are so kind to be honest. More

Marko is great, service is great, love the pick it up drop it off feature. drop it off feature. More

The service was fantastic. I was in and out very quickly, but Matt and the rest of the staff answered any questions I had. I was in and out very quickly, but Matt and the rest of the staff answered any questions I had. More

The service tech ( Mike ) was very prompt in getting truck into service , his suggested to have the tires rotated. All of these wore done in less tan half an hr. Thank you Mike truck into service , his suggested to have the tires rotated. All of these wore done in less tan half an hr. Thank you Mike More