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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
883 Reviews

883 Reviews of Metro Ford of OKC - Service Center

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March 12, 2025

The problem returned 3 weeks later. That tells me there was a deeper issue that would have caused the problems. I refused to bring it back and spend more money on whatever was wrong as More

by Screen Name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Metro Ford of OKC responded

We’re very sorry to hear about your experience. It’s never our intention for a repair to feel incomplete or for you to have concerns about how your vehicle was handled. We appreciate your feedback and regret that we didn’t meet your expectations. Thank you for bringing this to our attention.

March 11, 2025

Always quick and friendly service. Matt makes sure that I am always satisfied with my service. That is one of the reasons I have Metro Ford complete any service work on my Mustang and More

by choyt1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Metro Ford of OKC responded

Thanks so much for the kind words, Chris! 😉 We’re thrilled to hear you’re always satisfied with Matt’s service. We appreciate your trust in us for your Mustang and Bronco—looking forward to serving you again soon!

March 09, 2025

Denise was very helpful as always and a pleasure to work with. Highly recommend this service department More

by Ddelao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Metro Ford of OKC responded

Thank you for your recommendation, Ddelao! We're thrilled to hear that Denise provided such helpful service. We appreciate your support and look forward to serving you again!

March 08, 2025

They are extremely nice and try to make your experience go smoothly. They also have a great coffee machine. More

by jjkh53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Metro Ford of OKC responded

Thank you for sharing your feedback! We're happy to hear you had a smooth experience and enjoyed the coffee machine! We appreciate your kind words.

March 02, 2025

As always they do a great job! I will always use Metro Ford for service. More

by Wishbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Metro Ford of OKC responded

Thank you for the loyalty, Wishbone! We’re thrilled to continue providing great service for you. We look forward to seeing you again soon! 🚗😊

March 01, 2025

Love the coffee machine. Since I only have one car I have to wait for it. TV and an expresso what more could I want? More

by jjkh53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Metro Ford of OKC responded

We’re so glad you enjoyed the coffee machine and amenities! We’re happy to make your wait a little more enjoyable. ☕😊

February 28, 2025

The waiting area was clean and comfortable. The staff was friendly . It was easy to schedule the appointment More

by schov6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad you found the waiting area comfortable and our staff friendly. We appreciate your support and look forward to serving you again! 🚗😊

February 28, 2025

Friendly and fast and was in and out in a short time . Made sure I was comfortable More

by lvh13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're glad you had a friendly and fast experience. Your comfort is our priority, and we appreciate your support! 🚗😊

February 27, 2025

Got my car in and out quick. The best service in awhile. I highly recommend. More

by MATTHEW.BROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear you had a quick and great service experience. We truly appreciate your recommendation and look forward to serving you again! 😊🚗

February 26, 2025

the service was very good! !!! I have recommended metro ford dealership to other families in my community and church.!!!! Thank you!!! More

by SKGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Metro Ford of OKC responded

Thank you so much for your kind words and recommendations! We truly appreciate your support and are glad to hear you had a great experience. We look forward to serving you again in the future!

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