Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
930 Reviews
Call Service Center (405) 492-6677

930 Reviews of Metro Ford of OKC - Service Center

Sort by
December 19, 2022

They did a great job taking care of me and updating me throughout the process More

by MARK.DELGADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Metro Ford of OKC responded

Thank you, Mark! Let us know if we can be of further assistance. Have a wonderful week!

December 19, 2022

My car had a covered warranty issue. They gave me a loaner and most importantly, they stayed in touch via text every step of the way. I never had to wonder if they were working on KURT ( More

by starla.longest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hodges
Report | Print
Dec 27, 2022 -

Metro Ford of OKC responded

Awesome review, Starla! Thank you for sharing your experience. Let us know if we can be of further assistance.

November 18, 2022

Fast friendly service and would gladly continue using this site for repairs. Great communication as well and kept me up to date on status More

by Corey.Peacock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Metro Ford of OKC responded

Thank you, Corey! We appreciate your business and look forward to your next visit.

November 11, 2022

Shawn was awesome. So helpful and kind! The actual service department was a joke! I’ll never go back! Thank you, Scott for finally addressing my issue More

by houselady4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Assistant GM never return my call!! , Scott Parrish, Shawn Hodges
Report | Print
Nov 15, 2022 -

Metro Ford of OKC responded

Hi there! Thank you for sharing your experience. We are pleased to hear that Shawn was a pleasure to work with. If there is anything that we can improve, please let us know by giving us a call at (405) 896-8531.

November 01, 2022

Shawn and the techs did a great job servicing all of the concerns we had on our vehicle. More

by DR_SANDERS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shawn Hodges
Report | Print
Nov 02, 2022 -

Metro Ford of OKC responded

Thank you for taking a moment to share your experience, Dr., Dr_Sanders. We appreciate your business and look forward to your next visit.

October 27, 2022

Thank you to the service department for always taking care of us. John in service department always giving detailed service! More

by juanj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Keep
Report | Print
Oct 28, 2022 -

Metro Ford of OKC responded

We appreciate your kind review, Juanj21. Let us know if we can be of further assistance. Thank you!

October 26, 2022

The service center worked with me on my truck on the price to fix it. They've communicated with me very well throughout the process. So thank you again. More

by amartin32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Keep
Report | Print
Oct 27, 2022 -

Metro Ford of OKC responded

Thank you for sharing your experience, amartin32. We appreciate your business and look forward to your next visit. Have a great day!

October 24, 2022

I appreciate the helpful and courteous service I received from Shawn in the service dept on a recent recall repair. Good young man! 👍 More

by papa0859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hodges
Report | Print
Oct 26, 2022 -

Metro Ford of OKC responded

Thank you, Papa0859! Let us know if we can be of further assistance. Have a great day!

October 23, 2022

It took them days to figure out what was wrong and I had to keep calling and texting… it didn’t seem like they were on top of getting my car back to me. More

by paige.ingram03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Keep
Report | Print
Nov 15, 2022 -

Metro Ford of OKC responded

Thank you for providing candid feedback and making us aware of this, Paige. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving.

October 21, 2022

Metro Ford was great when I got service on my vehicle. Shawn at Metro Ford was very professional and kept me well informed. A+ More

by philny00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hodges
Report | Print
Oct 21, 2022 -

Metro Ford of OKC responded

Thank you for sharing your experience, Philny00. We appreciate your business and look forward to your next visit. Let us know if we can be of further assistance!

1
...
24
25
26
...
93