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Metro Ford of OKC
Oklahoma City, OK
2,482 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,482 reviews
February 21, 2025
After searching extensively on Google and Reddit for a reputable salesperson, one name kept coming up—Chris Derrick. Countless people praised his character, honesty, and transparency, which made me decide reputable salesperson, one name kept coming up—Chris Derrick. Countless people praised his character, honesty, and transparency, which made me decide to give him a shot. I left Chris a voicemail explaining my situation, what I was looking for, and that I wanted to handle as much of the process as possible through text and email since I was helping a friend's daughter move. From that point on, Chris made everything incredibly smooth. We exchanged multiple texts, spoke just a handful of times on the phone, and had an agreed-upon price in no time. The overall experience was fantastic. Chris was a class act—straightforward, responsive, and professional. I truly hope nothing ever changes with his position at Metro Ford of OKC, but if it ever does, my family will be shopping wherever Chris is. Highly recommend working with him! More
by WB
February 21, 2025
I've always gotten excellent service at a fair price. I use them almost exclusively. I use them almost exclusively. More
by dcrane47831
Verified CustomerFebruary 20, 2025
Service performed was good. However service rep is very rude and does not care what you have to say. She's just there to charge you money. However service rep is very rude and does not care what you have to say. She's just there to charge you money. More
by dphan91
Employees Worked With
February 20, 2025
Took my vehicle in for an oil change (I bought it there & get free changes). 6 days later, my vehicle starts leaking oil- not a small leak. After two days of it leaking, not slowing, I took it back in. They get free changes). 6 days later, my vehicle starts leaking oil- not a small leak. After two days of it leaking, not slowing, I took it back in. They said there was nothing wrong with it, that it was residue coming off the splash shield. They allegedly put it on the lift & inspected thoroughly. A couple more days of leaking went by until low oil started showing. Took it back to them & guess what, this time they happened to find a bad seal. Denise was rude, dismissive, & never offered so much as an apology. Nobody apologized. The whole office is genuinely unpleasant. I walked in & nobody greeted me in any way, they all just stared at me. I had to ask who I needed to talk to, was pointed in her direction, as she sat there & continued to stare at me without ever saying a word until “where’s your car?” I will likely be discontinuing my lifetime of free oil changes just to avoid the experience of the service department. It’s sad though, I had a very pleasant experience with the dealership side. Guess that’s why the oil changes are free. More
by DCPD505
Employees Worked With
February 20, 2025
Chris Derrick was my salesman and he did a great job on helping me get my vehicle helping me get my vehicle More
by Gtagod74
February 18, 2025
Denise was extremely nice, friendly, funny and professional, really appreciated her and how quickly my vehicle was finished professional, really appreciated her and how quickly my vehicle was finished More
by brooke.guyot
Employees Worked With
February 18, 2025
Chris Derrick did an amazing job and helped me with my purchase of my maverick purchase of my maverick More
by Denise
February 18, 2025
He was fast and honest About everything he showed me how to use FordPass app to use FordPass app More
by Gtagod74
Employees Worked With
February 15, 2025
Appreciated the no pressure sales and knowledge of the staff. Due to their large inventory, they had the exact vehicle that I was looking for. Combine those with a good price on my new 2025 Explorer Pla staff. Due to their large inventory, they had the exact vehicle that I was looking for. Combine those with a good price on my new 2025 Explorer Platinum and on my 2020 Explorer ST trade in and that made me a happy customer. Definitely recommend Shannon Fein and the rest of Metro Ford! More
by Winnenv
Employees Worked With
