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Metro Ford of OKC
Oklahoma City, OK
2,744 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,744 reviews
December 07, 2025
When i first showed up i was greeted by a very nice worker. i explained her all my problems and she was very understanding. my vehicle still has warranty, so all services will be completely free until worker. i explained her all my problems and she was very understanding. my vehicle still has warranty, so all services will be completely free until the time expires or i reach a certain mileage. i got my truck last year with 9 miles on the dash, so i still have a while to go before my warranty expires. She gave me the total cost of the services and clarified that i WOULD NOT pay a dime but it was policy that she had to give me a price. I understood & agreed, they took my truck and did service on it. fast forward 3 hours after waiting they made me pay ~$64 dollars AND i used up ~$30 worth of ford points for this service. I asked the person why am i paying? and she said I’m paying for the service that they did. this was the first time i’ve came to metro ford for a service & left super unsatisfied. I went to bob moore on 89th & i-35 and they explained everything in detail got a full service and didn’t pay a dime. Please be clear about whether a customer will pay or not. More
by antonio.d
Verified CustomerEmployees Worked With
December 05, 2025
I can't say enough good things about working at Metro Ford! Matt Randall is an amazing leader who truly cares about his team. The dealership itself is a fantastic place to work, with a supportive environ Ford! Matt Randall is an amazing leader who truly cares about his team. The dealership itself is a fantastic place to work, with a supportive environment and great opportunities. Highly recommend! More
by Isahiasmith2
Employees Worked With
December 05, 2025
Pretty good besides made an appointment for suspension work and haven't had a call back in over a year because I need a loaner. work and haven't had a call back in over a year because I need a loaner. More
by duarteoscar24
December 05, 2025
They always do a great job with our car and we love the pick up service pick up service More
by KAYLEEMARIE2019
December 05, 2025
My recent experience at Metro Ford was very delightful a very pleasant experience. My new service rep insured I understood the services that were being recommended as well as needed. Rolanda made experience very pleasant experience. My new service rep insured I understood the services that were being recommended as well as needed. Rolanda made experience painless! More
by JEFFREY23
Employees Worked With
Rolanda Estrada
December 04, 2025
Job well done in a timely fashion. I’ll be back . Love that the oil change is included I’ll be back . Love that the oil change is included More
by SJALOWIEC
Employees Worked With
December 03, 2025
Frank was my service advisor, he was professional and listened to what I said, and kept me informed along the way. I had problems with getting my Expedition serviced at the dealer where I bought it, t listened to what I said, and kept me informed along the way. I had problems with getting my Expedition serviced at the dealer where I bought it, they couldn’t find anything wrong and yet it kept breaking down. I took it to Metro Ford because I had heard great reviews on their customer service, and sure enough, Frank listened to what I said, the service guys found the problem, fixed it under the power train warranty, and it has run ever since with no problems. You have a new customer now in me More
by rmoore21
Employees Worked With
Frank in service
December 02, 2025
Sold us a lemon. They came to pick it up a few days after we drove it home to work on issues we discovered driving it home off the lot. They've had the vehicle over They came to pick it up a few days after we drove it home to work on issues we discovered driving it home off the lot. They've had the vehicle over 40 days and issue an estimate of over $17k for repairs on a vehicle that was supposedly cleared after inspection and labeled as "runs great" and "family ready." The vehicle itself is barely worth $19K. On top of that, they absolutely love avoiding communication with "customers." Avoid this place like the plague! More
by JEllis
December 01, 2025
Awesome dealership, very professional, and best prices in the state. If you want it they have it. the state. If you want it they have it. More
by Jmiller
December 01, 2025
Excellent Service, Picked up Car, kept me informed entire time, Prompt service and Pleasant Customer Service. entire time, Prompt service and Pleasant Customer Service. More
by jeff.smith1
Employees Worked With
