Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,995 reviews
Best experience at a dealer Ever! Kevin at Metro Ford was great treated me like family not a customer and I worked him lol! He was patient and understanding we have 8 kids and we neede Kevin at Metro Ford was great treated me like family not a customer and I worked him lol! He was patient and understanding we have 8 kids and we needed a vehical and a good deal! Kevin helped out with everything from start to finish and came in on hos day off to make sure our deal went Great for delivery! My parents used metro in my child hood and always had good luck with them! If your in the market for a car truck or in our case a bus lol 15 passenger transit! And Definitely ask for Kevin! And David wood was great for the paperwork and extended warranty So far it has been a Great experience let's hope service is just as good in the future More
Great ,i will highly recommend any friend and family for your service. Your customer service was exceptional Mr. Tony. Thanks a lot for your outstanding ser ,i will highly recommend any friend and family for your service. Your customer service was exceptional Mr. Tony. Thanks a lot for your outstanding service. More
an all around great buying experiance i found a truck on autotrader at metro ford,i live 4 hours away from them,lynn at internet sales helped out a lot,then jt got involved and did the res i found a truck on autotrader at metro ford,i live 4 hours away from them,lynn at internet sales helped out a lot,then jt got involved and did the rest,i had a fusion lease to turn in early,in which they helped me tremendusley,took the ride out thinking to my self ,there is always a catch to buying a car,something they dont tell you over the phone.going in i was greeted by the receptionist ,very friendley,then they directed me to kevin,my salesperson.kevin was great,lynn was great,and JT was great.perfect buying experiance all around.great dealership as well ,many friendley people,and a very well to do stock of cars and trucks.i bought a 2017 f-150 from them,in time i will drive to give them my business again.so many dealerships i have gone to in my 6 months looking for a truck.metro ford is professionalism at a top rate.will be back,jeff ,neptune city n.j. More
Kevin Ruscio/Ford Focus I bought my first car at Metro Ford Schenectady. Kevin was a great help getting me my suv. I went back to Metro Ford, and asked for Kevin, once agai I bought my first car at Metro Ford Schenectady. Kevin was a great help getting me my suv. I went back to Metro Ford, and asked for Kevin, once again, he helped me get a Ford Focus. He went above and beyond, and helped me again to acquire my new vehicle. I will come back again, for another vehicle when I need another car/suv. Kevin is very professional, courteous and really works with the costumer. I will definitely, tell people to come the Metro Ford, and ask for Kevin. Sincerely Lois Miller & Roy Rhodes More
warrenty work f350 and receiving my new lease of explorer Across the board the staff and owners of Metro Ford are the best in this area .To bad other dealerships can't be as organized and personable as they a Across the board the staff and owners of Metro Ford are the best in this area .To bad other dealerships can't be as organized and personable as they are. More
Great service, great car! We found a wonderful vehicle, had a really nice fair and honest salesman, and made a great deal. The whole process was neat, orderly and painless. We We found a wonderful vehicle, had a really nice fair and honest salesman, and made a great deal. The whole process was neat, orderly and painless. We will recommend Metr Ford to others. Thank you Metro. More
Expectations SURPASSED - Will not buy anywhere else We will never visit another dealer again. We were just exploring our options and we found not 1 but 2 vehicles that completely met our needs. Anthony We will never visit another dealer again. We were just exploring our options and we found not 1 but 2 vehicles that completely met our needs. Anthony Defabio had previously sold us the truck we were considering trading and working with him again was seamless, he is knowledgeable and anticipates the customer's expectations exactly. My husband is not a details person and even he was comfortable with the interaction (not as easy task - but Anthony is a professional and make's it painless) We purchased a 2017 Ford F-150 XLT and a 2107 Ford Fusion Hybrid this week. Michelle Hamel in finance is FANTASTIC, we would follow her anywhere, when the car I initially chose wouldn't work in my best interest financially, she found me a car that more than exceeded our expectations and made us a better deal than we could have imagined. Head to Metro Ford today and drive away with your dream car and money left in your pocket! More
I LOVE THE CAR MORE THEN I EXPECTED NICOLE SENT ME PICS OF THE CAR.AND HELP ME ALL ALL THE WAY IN BUYING THE CAR SHE WAS VERY PROF. IF YOU NEED A CAR GO SEE NICOLE SHE WAS AMAZING. NICOLE SENT ME PICS OF THE CAR.AND HELP ME ALL ALL THE WAY IN BUYING THE CAR SHE WAS VERY PROF. IF YOU NEED A CAR GO SEE NICOLE SHE WAS AMAZING. More
Less than 1 star!! Had my car towed in, after two weeks to “diagnose” it and after me always following up Ford denied my claim and Metro wants me to pay $5600 for repair Had my car towed in, after two weeks to “diagnose” it and after me always following up Ford denied my claim and Metro wants me to pay $5600 for repairs. Don’t ever bring your car here they will find ways to charge you!! More
Dave you can stop looking for the "deal you can't beat." Metro Ford's advertising borders on out and out fraudulent. They advertise that they haven't yet met the deal they can't beat but in fact they hide co Metro Ford's advertising borders on out and out fraudulent. They advertise that they haven't yet met the deal they can't beat but in fact they hide costs and fees in their advertising and are far apart from other dealers' sales offerings. I recently contacted them about leasing an F 150. Though the monthly payment was low they expected $6,000 at signing. Showed them a deal from a Chevy dealer on a comparable Silverado. $179/month, $1900 due at signing. They couldn't match it. They've apparently met the deal they couldn't beat. After many years and no less than 5 vehicles purchased or leased from Metro, my next truck will be a Chevy Silverado. More