Back

Metro Ford

Schenectady, NY

4.5
4,995 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Contact Dealership

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 4,995 reviews

January 09, 2018

Best experience at a dealer Ever! Kevin at Metro Ford was great treated me like family not a customer and I worked him lol! He was patient and understanding we have 8 kids and we neede More

by Jay Goyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ruscio, David Wood
December 27, 2017

Great ,i will highly recommend any friend and family for your service. Your customer service was exceptional Mr. Tony. Thanks a lot for your outstanding ser More

by Mahendra Datt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Simone
December 17, 2017

an all around great buying experiance i found a truck on autotrader at metro ford,i live 4 hours away from them,lynn at internet sales helped out a lot,then jt got involved and did the res More

by super satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kevin ruscio, Lynn Woods
December 15, 2017

Kevin Ruscio/Ford Focus I bought my first car at Metro Ford Schenectady. Kevin was a great help getting me my suv. I went back to Metro Ford, and asked for Kevin, once agai More

by Miller,lois2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ruscio, Michelle Hamel
December 14, 2017

warrenty work f350 and receiving my new lease of explorer Across the board the staff and owners of Metro Ford are the best in this area .To bad other dealerships can't be as organized and personable as they a More

by SMOKEY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Hamel
November 28, 2017

Great service, great car! We found a wonderful vehicle, had a really nice fair and honest salesman, and made a great deal. The whole process was neat, orderly and painless. We More

by PEC111
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Hamel, Joe Shanks
October 26, 2017

Expectations SURPASSED - Will not buy anywhere else We will never visit another dealer again. We were just exploring our options and we found not 1 but 2 vehicles that completely met our needs. Anthony More

by SUZANNE C WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Hamel
October 19, 2017

I LOVE THE CAR MORE THEN I EXPECTED NICOLE SENT ME PICS OF THE CAR.AND HELP ME ALL ALL THE WAY IN BUYING THE CAR SHE WAS VERY PROF. IF YOU NEED A CAR GO SEE NICOLE SHE WAS AMAZING. More

by Joseph E RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2017

Less than 1 star!! Had my car towed in, after two weeks to “diagnose” it and after me always following up Ford denied my claim and Metro wants me to pay $5600 for repair More

by Ngrant0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Eden
September 27, 2017

Dave you can stop looking for the "deal you can't beat." Metro Ford's advertising borders on out and out fraudulent. They advertise that they haven't yet met the deal they can't beat but in fact they hide co More

by DoneWithMetro
Price
Recommend Dealer
No
Employees Worked With
...
493
...