Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 5,073 reviews
May 31, 2018
Great experience, thanks to Nicole! Nicole was excellent to work with. Went through many options and helped figure out what was best for me. Fast delivery of the new truck. Thank you! Nicole was excellent to work with. Went through many options and helped figure out what was best for me. Fast delivery of the new truck. Thank you! More
by KREIGERJD
Verified CustomerEmployees Worked With
Nicole Bellanger
May 31, 2018
Great service Easy to get appointment when I wanted it. Appreciated the ride to and from my workplace. Enjoyed the video of my inspection. Enjoyed the text commu Easy to get appointment when I wanted it. Appreciated the ride to and from my workplace. Enjoyed the video of my inspection. Enjoyed the text communication on progress and readiness More
by DDDUNN14
Employees Worked With
Troy Hanlon, Jay Ostrander
May 31, 2018
Excellent service-friendly and professional I was greeted and enjoyed my experience-my needs were met and exceeded. The staff was friendly and professional. My car is like new again. I was greeted and enjoyed my experience-my needs were met and exceeded. The staff was friendly and professional. My car is like new again. More
by jongriffin6
Employees Worked With
Nick Saccone, Gerry Dariano, Don Eden, Jay Ostrander
May 30, 2018
Metro Ford Means..Great Service! ALL THE TIME!!!! Metro Ford is the main reason I buy Fords. Always Professional and Friendly! The entire staff works together with the customers interest in mind! I wi Metro Ford is the main reason I buy Fords. Always Professional and Friendly! The entire staff works together with the customers interest in mind! I will always buy from Metro Ford. More
by jorat
Employees Worked With
Dave Dariano, Troy Hanlon, Gerry Dariano, Don Eden, Jay Ostrander
May 30, 2018
Service The oil change went well my Pryor visits to service needed work until Bill got involved he handled it to the highest level of customer service The oil change went well my Pryor visits to service needed work until Bill got involved he handled it to the highest level of customer service More
by LADUKE63
Employees Worked With
Victoria McLaughlin, Michelle Hamel, Bill Hearley, Troy Hanlon, Gerry Dariano, Jay Ostrander, Kevin Ruscio, Rob Hitchcock
May 30, 2018
Honest with no hassles. Our salesman Dan Cole was helpful, knowledgeable, and showed me what I needed. He didn't try to push us to more, but kept us in our budget. Hands d Our salesman Dan Cole was helpful, knowledgeable, and showed me what I needed. He didn't try to push us to more, but kept us in our budget. Hands down the most relaxing, non-pressured experience in buying a car I've ever had. More
by DNLPAIGE1
Employees Worked With
Dan Cole
May 30, 2018
In and out! Made appointment for service and was in and out in no time. Very happy, good people and great price. I will be back for sure. Made appointment for service and was in and out in no time. Very happy, good people and great price. I will be back for sure. More
by clycpa
Employees Worked With
Roger Gordon
May 30, 2018
Very understanding and helpful Vincent was great!!! And so was William in finance! Both very understanding and helpful!!! I would recommend to anyone ! They helped make me feel conf Vincent was great!!! And so was William in finance! Both very understanding and helpful!!! I would recommend to anyone ! They helped make me feel confident! More
by TARICCIO1127
Employees Worked With
Bill Marincic, Vince Smeaton
May 30, 2018
NewEscape I had a very pleasant experience on something I usually don't find very fun. From the salesman Joe to JT in finance and Victoria, I can honestly say I had a very pleasant experience on something I usually don't find very fun. From the salesman Joe to JT in finance and Victoria, I can honestly say I would recommend Metro Ford to any of my family and friends. More
by KBARATIER
Employees Worked With
Victoria McLaughlin, JT Tibbits, Joe Shanks
May 29, 2018
Professional and responsive Dan kept me well informed throughout the process and proved me with all information requested. He was very professional and frank. He made the experie Dan kept me well informed throughout the process and proved me with all information requested. He was very professional and frank. He made the experience easy. More
by TOCONNOR65
Employees Worked With
Dan Cole
