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Metro Ford

Schenectady, NY

4.5
4,996 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,996 reviews

June 06, 2018

Service Great service. Short stay Troy took good care of me and my requests. Activation of a remote car starter I would highly recommended Metro’s service de More

by PIZZASEED1
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

No bad bulbs Had a friend bring my car in to be checked, had just recently had it checked at another dealer. They said it needed a front little bulb and tires. Ha More

by Fordlover
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Recommend Dealer
No
Employees Worked With
Rob Hitchcock
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

Great customer experience - sales personnel were outstanding Sales is the "face" of a dealership. The sales manager was very open, transparent and responsive. Dealership had a very friendly and helpful feel - More

by jmurray4
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Recommend Dealer
Yes
Employees Worked With
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

nys inspection Made an appointment on line without a problem. Got several reminders. Arrived a little early and got right in. Was able to get texted updates on th More

by rappazzoc
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Recommend Dealer
Yes
Employees Worked With
Don Eden
June 04, 2018

oil change I like it that my first oil change was free. It’s hard having to pay for the oil change since at Nissan they were free More

by LDAMIANO29
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Recommend Dealer
Yes
Employees Worked With
June 04, 2018

The girls were awesome!!!! Darlene worked hard to get me into my new 2017 F250 which so far I love!!!! The trade in value was awesome and the bottom line was even better. More

by DIRTYWHITEBOY970
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Hamel
June 04, 2018

new f150 J.J was helpful and friendly from the start. He took the time to show me every truck on the lot on a hot day. I was very grateful. The staff worked More

by MFREDW1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria McLaughlin, Michelle Hamel, JJ Salerno
June 04, 2018

Outstanding! Always a pleasure to return to Metroford. The service is top notch and never a worry when driving away. Will continue service for all my Ford vehicles More

by ROBFLORA441
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2018

A pleasant and professional service They made my shopping experience memorable and easy it’s like going grocery shopping staff is very knowledgeable and professional in what they do so a More

by MOHAMEDRAFIPHYSUL
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
June 03, 2018

Super Duty super experience Joe Shanks is always the man to see we purchased four cars through him honest guy no bull takes care of you 100% from the beginning to the end of th More

by DADSAUTO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Dariano, Michelle Hamel, Joe Shanks
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