Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
4,776 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,776 reviews
December 05, 2016
Excellent experience. Very good salesman and staff took care of scratch issue on vehicle. Also facilitated process of getting truck spray on bed liner instal experience. Very good salesman and staff took care of scratch issue on vehicle. Also facilitated process of getting truck spray on bed liner installed. More
by pleguire
Employees Worked With
Josh Sawyer
Helpful December 05, 2016
Sales rep My sales rep Josh was great! He made it quick and painless! I will recommend Metro Ford to my friends and I look forward to doing business with them My sales rep Josh was great! He made it quick and painless! I will recommend Metro Ford to my friends and I look forward to doing business with them again. More
by JJCook97
Employees Worked With
Josh Sawyer
December 05, 2016
Best car/truck purchasing experience ever!!! Went to Metro Ford to look at F150's. Was in a lease from another dealership and had been searching for a new truck. Josh Sawyer saw me looking and ri Went to Metro Ford to look at F150's. Was in a lease from another dealership and had been searching for a new truck. Josh Sawyer saw me looking and right away made me feel chill. Was extremely patient, knowledgable, and did not blow smoke up my rear end. I usually dread buying a vehicle because usually takes all day, jerk me around, and too busy handling 4 customers at a time. From start to finish I cannot say enough about Josh, Mike Ragazino and the Team at Metro. You have gained a new customer, and I will spread the love to anyone who is looking for a new vehicle, because I believe everyone deserves to have an experience when they are purchasing a new vehicle. Thanks Metro way to set the standard so high. More
by Tyler B
Employees Worked With
Josh Sawyer, Mike Ragazino
November 19, 2016
Great place to buy a car Had a great experience here, went to just try a vehicle and ended up buying it! Very fair prices and they're will to work with you. Would definitely r Had a great experience here, went to just try a vehicle and ended up buying it! Very fair prices and they're will to work with you. Would definitely recommend working with Josh Sawyer! More
by Keller366
Employees Worked With
Josh Sawyer
November 14, 2016
Awesome, easy, best experience I've had I was referred to Josh through my boyfriend. It turned out to be the best car shopping experience I've had. I shopped at other dealers who barely gave I was referred to Josh through my boyfriend. It turned out to be the best car shopping experience I've had. I shopped at other dealers who barely gave me the time of day. Josh was able to make my dream F-150 affordable. The whole process was simple. I would highly recommend him to all of my friends and family, a true pro! Thanks Josh! More
by Truckgirl
Employees Worked With
Josh Sawyer
November 01, 2016
Metro ford, 5 stars. When I first walked in, a salesman told me right off the rip there was nothing that Metro Ford could do for me. Josh grabbed me while I was leaving, a When I first walked in, a salesman told me right off the rip there was nothing that Metro Ford could do for me. Josh grabbed me while I was leaving, and was able to get me exactly what I wanted. Josh, as well as the financial and management staff, were nothing but nice to me. I'm glad to see a dealership that doesn't have the typical " car salesman" attitude. More
by Scfd624
Employees Worked With
Joshua Sawyer
November 01, 2016
Wonderful experience. I was very pleased with the excellent service I received in the process of purchasing my 2016 Ford Fiesta. I was treated respectfully, courteously and I was very pleased with the excellent service I received in the process of purchasing my 2016 Ford Fiesta. I was treated respectfully, courteously and with deference. There was no pressure to purchase for the sake of selling a car. My needs were taken into consideration and to me that is the reason I would recommend Metro and in particular Josh Sawyer. More
by Kdnklc
Employees Worked With
Josh Sawyer. Mike Miller
October 19, 2016
Great experience I had the privilege to work with Josh Sawyer, he was friendly and knowledgeable. He was extremely attentive and responsibe to all my questions and nee I had the privilege to work with Josh Sawyer, he was friendly and knowledgeable. He was extremely attentive and responsibe to all my questions and needs. I would definitely recommend friends and family to Josh... More
by aavila
Employees Worked With
Josh Sawyer, Michelle Hamel
October 17, 2016
Great sales experience Josh from Metro Ford made our buying experience as pleasurable as can be. Josh listened to our concerns and figured ways to address all of them. We b Josh from Metro Ford made our buying experience as pleasurable as can be. Josh listened to our concerns and figured ways to address all of them. We bought a used car and he was quick to address any of the concerns that we had. If purchasing a new or used vehicle I would recommend putting Metro Ford on your list and visit with Josh Sawyer. More
by Tgargano
Employees Worked With
Josh Sawyer
October 09, 2016
Smooth. Easy. It was a sunny day. A few clouds in the sky but overall generally blue skies. I had McDonalds breakfast. Always a good choice, but generally regrettab It was a sunny day. A few clouds in the sky but overall generally blue skies. I had McDonalds breakfast. Always a good choice, but generally regrettable after consumption. Later on I bought a car and drove it home. I thought to myself that was a good experience and josh made it easy and was helpful. I like this car. I think I am over 25 words now. More
by Sillymagoo
Employees Worked With
Josh Sawyer
