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Metro Chrysler Dodge Jeep Ram
Chicopee, MA
408 Reviews
For a new or used Jeep, Ram, Dodge or Chrysler in Springfield, visit Metro Chrysler Jeep Dodge Ram! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Metro Chrysler Jeep Dodge Ram is one of the leading Jeep, Ram, Dodge and Chrysler dealerships in the West Springfield, Westfield and Enfield area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 408 reviews
August 02, 2026
Service was great fast and done right. I trust the work done at metro totally I trust the work done at metro totally More
by JAMIELALIBERTE1
Verified Customer
August 02, 2026
We're dropping the highway in the burrito I think nice people easy and easy out it was done when they claimed it would be I have nothing but good things to say people easy and easy out it was done when they claimed it would be I have nothing but good things to say More
by GOLFINMAN57
Employees Worked With
I don't know their names
August 01, 2026
Everyone was professional, kind and helpful. We had a huge time crunch and they were able to fit us in and get the necessary repairs done easily and quickly. We had a huge time crunch and they were able to fit us in and get the necessary repairs done easily and quickly. More
by papercityfitness
Employees Worked With
I didn’t work with sales. :)
July 31, 2026
Right from the start, my experience was great. I called to ask some questions about getting my vehicle serviced and Kayla was able to answer everything and get me an appointment within a couple of I called to ask some questions about getting my vehicle serviced and Kayla was able to answer everything and get me an appointment within a couple of days. Once there, I was greeted with a friendly hello, and able to get my services taken care of. The time frame was exactly as described and once the work was done. My car was returned to the same place I left it when I checked in. Absolutely will be back again for my next service needs. Thank you! More
by drkhrt451
Employees Worked With
Kayla
July 28, 2026
could not have been happier with the service provided. I will definitely be bringing my Jeep back in for the future servicing I will definitely be bringing my Jeep back in for the future servicing More
by JBAK0
July 27, 2026
This was the second time I’ve been there, and I’ve had the best experience ever! Their customer service team is so nice and thoughtful and very thorough compared to the dealership where I bought my vehicl the best experience ever! Their customer service team is so nice and thoughtful and very thorough compared to the dealership where I bought my vehicle and have serviced it. I won’t have my vehicle service anywhere else! More
by rdaniels
Employees Worked With
Did not work with sales
July 25, 2026
Easy to schedule, reasonable pricing, was completed early, they did forget to do one service. early, they did forget to do one service. More
by jmohrs001
Employees Worked With
