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Merchant Automotive Group

Selma, AL

4.6
114 Reviews
Merchant Automotive Group in Selma, Alabama treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you'd like to see a vehicle in person, click on one of our locations above for driving directions, or give us a call. We look forward to serving you!
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1402 E Highland Ave

Selma, AL

36703

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Showing 114 reviews

March 10, 2025

Merchant Ford and Merchant Honda were the only dealership where we found what we were looking for in a vehicle! Ethan went above and beyond for us and we will come back for our next vehicle! More

by Debra Nichols
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

This dealership was inept and not helpful in handling the repair of my grandson's Expedition. When I tried to get involved, Tia responded by trying to get me interested in buying a vehicle. More

by dbpspanky
Recommend Dealer
No
Employees Worked With
Tia Sanders
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Best buying experience with Ford Merchant Selma, Alabama! Everyone made this purchase super easy. Ethan was excellent helping me find the perfect Ford Expedition Max! More

by KDUNCAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Repeated good service. Thanks to tech for maintaining my F150. Best vehicle owned in my 85 years. More

by DROB9597M
Recommend Dealer
Yes
Employees Worked With
Casey Mckinney
December 13, 2024

Sheila was extremely helpful and polite. She listened to my concerns, she responded, and my wait wasn't time consuming. More

by jamesmaggie2531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Quigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis, but haven't seen him lately.
December 07, 2024

My vehicle was picked up and return in a timely manner. As always, the service was Great. More

by SEXYGINA009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Quigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Sold me a lemon, took 6 months for Ford to make it right with the special warranty. Never again More

by lexndex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember
December 02, 2024

Have had great experiences getting our vehicles serviced by Merchant. Since taking over Long Lewis/Moore-Stewart here in Selma they've done right by my family and vehicles and getting us back on the road. More

by mike.duran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Quigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Ms Scott was very helpful , she answered every question I had and addressed all of my problems. The best Service i’ve had in a while. More

by tommyjones76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Quigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Ethan is a wonderful salesman. He is very professional and knowledgeable. He is dedicated to getting you in the right vehicle that’s just for you. 10/10. Will definitely recommend More

by Sha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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