Mercedes-Benz of the Woodlands

First class service Outstanding dealership. Brought in my GLK350 for 20,000 mile service. Nice indoor reception for the car. Knowledgable service advisor. Great loung Outstanding dealership. Brought in my GLK350 for 20,000 mile service. Nice indoor reception for the car. Knowledgable service advisor. Great lounge with drinks and snacks. Choice of loaner car or personalized shuttle. Bright clean facility. Could not recommend it higher. Actually came back and bought a car from this dealership also. More

FREE Pit Stop Inspection Had coupon from another dealership for a free pit stop inspection. I only have 5,000 miles on my new C300 so I thought I would see if Mercedes-Benz o Had coupon from another dealership for a free pit stop inspection. I only have 5,000 miles on my new C300 so I thought I would see if Mercedes-Benz of the Woodlands would honor this, since this dealership is closer to my home. They not only honored it, but did the inspection immediately. They also did an incredible job in washing the car (I did not ask for this nor was it included in the coupon). Even vacuumed the trunk. Beautiful facility also. More

Professional and courteous service staff Very impressive service facility. They were able to troubleshoot the issue right away and fixed the problem. I felt that I was with trust worthy and Very impressive service facility. They were able to troubleshoot the issue right away and fixed the problem. I felt that I was with trust worthy and knowledgeable staffs from the time I entered which is one of the most important features I look for with any car services. More

Best Dealership ever! I have went to this dealership for service on numerous occasions. My experience has been more then great, the dealership has so many comforts and good I have went to this dealership for service on numerous occasions. My experience has been more then great, the dealership has so many comforts and goodies that I am addicted. I fight with my boss, to be the one who takes our vehicles for service. Loyd, is our service advisor and he is a pleasure to work with, he has been very attentive and made us feel like important clients every time! More

Premium Service The dealership provides excellent service, whether you want to wait for the car or they will get you into a loaner and out of the door in no time. All The dealership provides excellent service, whether you want to wait for the car or they will get you into a loaner and out of the door in no time. All of the service personnel are knowledgeable and are proud of their dealership, they like to show you round. I particularly like the workshop are where the mechanics work on the cars, the floor is clean, the latest tools are available and the area is air conditioned which provides them with an excellent working environment. More

Awesome Customer Service and Support! During the entire process, the Staff at Mercedes Benz of the Woodlands showed Me why Customer Service and Support is their Number One Priority! My Sa During the entire process, the Staff at Mercedes Benz of the Woodlands showed Me why Customer Service and Support is their Number One Priority! My Sales Rep. Katelyn Herrin was there to answer All of my questions and guide me through each step. Everyone that I came in contact with was Professional and made the entire experience a true pleasure. This is my 5th Mercedes and I have never been treated better than what I received at Mercedes Benz of he Woodlands. And, I continue to receive awesome Customer Service and Support after the Sale... More

Proud e400 owner We had visited a few other Mercedes dealerships and decided to visit The Woodlands dealership. We were greeted with a friendly receptionist who offere We had visited a few other Mercedes dealerships and decided to visit The Woodlands dealership. We were greeted with a friendly receptionist who offered breakfast! We looked at a few of the model cars and then came the salesman Nelson Sioson. Nelson was a very friendly, professional, patient and knowledgeable salesman and found the right vehicle for us. This was our first Mercedes purchase and he listen to what we wanted/needed and searched until he matched what was right for us! Very pleasant experience throughout the whole process. Even dealing with the financial person, Paula, wasn't the pressure type of finance person that we were used to dealing with. She actually helped me understand a few of the benefits that was in my favor. This place is one 1st class organization because they make you feel like family! If you need a good deal lookup Nelson! More

Exceptional Service Facility If you have never experienced true Mercedes-Benz Service, then you must to visit Mercedes-Benz of the Woodlands. This dealership truly understands the If you have never experienced true Mercedes-Benz Service, then you must to visit Mercedes-Benz of the Woodlands. This dealership truly understands the meaning of the word Service. The facility is immaculate, the service area reminds me of a jet engine maintenance facility. Everything has its place and rest assured you car is protected and kept clean. The customer lounge is comfortable and well equipped. The snack bar is well stocked to help you relax while you are waiting if you choose. The service staff is the best part of the total experience, you are warmly greeted in their state of the art drive in facility, so weather is never an issue. By the second visit they know you by name and show genuine interest in each client. One visit to this establishment will convince you that this is where you want to have your Mercedes serviced. More

Awesome and friendly and I will recommend I have had the pleasure of mike lang in the service dept. He is such a pleasure to deal with and he makes me feel special. He explains everything to m I have had the pleasure of mike lang in the service dept. He is such a pleasure to deal with and he makes me feel special. He explains everything to me and that is what builds trust. I appreciate the service and the people on the drive when I came in. I believe her name was Veronica very efficient and very nice. Good people to work with. I like the little extra's in side like drinks and snacks. I have moved my business to you from 1960. So thanks Mike and all..... Joe Oller More

Garcia's new purchase We had an excellent, memorable experience buying our new Mercedes Benz at MB of The Woodlands. Monica Sauceda was so pleasant and helpful throughout We had an excellent, memorable experience buying our new Mercedes Benz at MB of The Woodlands. Monica Sauceda was so pleasant and helpful throughout the selection and purchase process. She was simply awesome! Doug Chappell was also great and also committed to ensuring that we received high quality service. We look forward to our next purchase at MB of The Woodlands. More