Mercedes-Benz of Wichita

Moved here from California and went there to have my Ml350 checked out. WORST time ever. Treated like xxxx. Will never go back. Found an indy shop, Luxury Import and they are simply great. Had Ml350 checked out. WORST time ever. Treated like xxxx. Will never go back. Found an indy shop, Luxury Import and they are simply great. Had nothing done at stealership. More

Easy, smooth, fast and seamless purchase on a vehicle purchased from out of state. Harrison was great to work with, so friendly, personable and went above and beyond to ensure all my questions were answe purchased from out of state. Harrison was great to work with, so friendly, personable and went above and beyond to ensure all my questions were answered made the drive worth it. Great customer service!!! More

I bought a 2025 MBZ G wagon from Preston Farha. Excellent experience . Very knowledge and professional. I have bought over a dozen luxury cars from the Walser group and their predecessor over t Excellent experience . Very knowledge and professional. I have bought over a dozen luxury cars from the Walser group and their predecessor over the years. Wish I could have a relationship like that in all my businesses. More

My experience servicing my GLE was outstanding, all thanks to Chris! From the moment I walked in, he made me feel right at home. His knowledge and efficiency were evident, and he made sure everything w thanks to Chris! From the moment I walked in, he made me feel right at home. His knowledge and efficiency were evident, and he made sure everything was taken care of quickly and thoroughly. It's rare to find someone who truly cares about providing an excellent customer experience, and Chris certainly delivered. I highly recommend his services! More

The service department is outstanding. Service Manager (James) takes wonderful care of our vehicles, he is communicative and always makes us feel welcome & appreciated. Service Manager (James) takes wonderful care of our vehicles, he is communicative and always makes us feel welcome & appreciated. More

I have only good words for the service department and its management! Mr Johnson and his team have done extraordinary service in my time in for service! I would probably say James is one reason for me to st management! Mr Johnson and his team have done extraordinary service in my time in for service! I would probably say James is one reason for me to stay at Mercedes as I know he will give superior service when I need it! Thank you Mr Johnson. More

In to look at purchasing a used truck today. Sat for nearly 2 hours waiting on a trade appraisal. Only to be completely low balled on the trade. They used KBB as their “auto estimator tool” whic Sat for nearly 2 hours waiting on a trade appraisal. Only to be completely low balled on the trade. They used KBB as their “auto estimator tool” which everyone knows is wrong 100% of the time. Will not be going back as the offer was insulting. The true value of the truck on JD power and NADA both gave a more realistic value. Only reason I give a 2 star is the sales associate was super cool. Finance manager. Not impressed as he expressed no knowledge of vehicle mechanics and had no answers for any of the “deductions” they claimed on my vehicle. More

Best car purchase experience ever (I'm nearly 60 years old)... Lam Nguyen was clear about the price and kept me updated every step of the way from the time the truck left the factory. No "hidden" change old)... Lam Nguyen was clear about the price and kept me updated every step of the way from the time the truck left the factory. No "hidden" changes or last minute change in deal terms. Was straight forward and transparent, exactly the way I prefer to buy a vehicle. I told Lam will definitely purchase from him and Walser again. More

Amazing dealership! If you want a best deal in the entire country then this is the place. No one else in the country can beat it. Lam was very courteous and professional If you want a best deal in the entire country then this is the place. No one else in the country can beat it. Lam was very courteous and professional. I was from out of state and Lam shared every details via facetime call. He was very accommodating with my timings and also arranged delivery process seamless. More

Lam and team were excellent to work with. I’m from out of state and they kept me informed the entire time. Great service and honest people. I look forward to buying my next car from them. I’m from out of state and they kept me informed the entire time. Great service and honest people. I look forward to buying my next car from them. More