
Mercedes-Benz of Wichita
Wichita, KS
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Harrison was very helpful and responsive to my questions. However, regarding the dealership itself, we had some issues. The back of the car was dirty when it was received. There was quite a bit of dirt on th However, regarding the dealership itself, we had some issues. The back of the car was dirty when it was received. There was quite a bit of dirt on the plastic on the sides of the very back. There was also a recall that we had to fix, and we were told about it, but it would have been nice if it was taken care of before being shipped. I also had to replace the shredded wipers. Little things that were easy fixes but still feel the dealership should have taken care of them ahead of time. The delivery driver was late but very polite and apologetic. This was not an issue for us, since they did call to apologize ahead of time and he was very professional during delivery. More
Hunter Cook always informs me upfront costs and expectation when my vehicle will be available for pick-up. The female voice person who scheduled my vehicle for arrival was very helpful. Thank you. expectation when my vehicle will be available for pick-up. The female voice person who scheduled my vehicle for arrival was very helpful. Thank you. More
HUNTER IS THE BEST! I ALWAYS CALL HIM FOR ANY MERCEDES RELATED NEEDS I HAVE! I ALWAYS CALL HIM FOR ANY MERCEDES RELATED NEEDS I HAVE! More
Great communication. Satisfied with the work completed. Would have preferred a comparable loaner to my vehicle but not a huge deal. Satisfied with the work completed. Would have preferred a comparable loaner to my vehicle but not a huge deal. More
Moved here from California and went there to have my Ml350 checked out. WORST time ever. Treated like xxxx. Will never go back. Found an indy shop, Luxury Import and they are simply great. Had Ml350 checked out. WORST time ever. Treated like xxxx. Will never go back. Found an indy shop, Luxury Import and they are simply great. Had nothing done at stealership. More
Easy, smooth, fast and seamless purchase on a vehicle purchased from out of state. Harrison was great to work with, so friendly, personable and went above and beyond to ensure all my questions were answe purchased from out of state. Harrison was great to work with, so friendly, personable and went above and beyond to ensure all my questions were answered made the drive worth it. Great customer service!!! More
I bought a 2025 MBZ G wagon from Preston Farha. Excellent experience . Very knowledge and professional. I have bought over a dozen luxury cars from the Walser group and their predecessor over t Excellent experience . Very knowledge and professional. I have bought over a dozen luxury cars from the Walser group and their predecessor over the years. Wish I could have a relationship like that in all my businesses. More
My experience servicing my GLE was outstanding, all thanks to Chris! From the moment I walked in, he made me feel right at home. His knowledge and efficiency were evident, and he made sure everything w thanks to Chris! From the moment I walked in, he made me feel right at home. His knowledge and efficiency were evident, and he made sure everything was taken care of quickly and thoroughly. It's rare to find someone who truly cares about providing an excellent customer experience, and Chris certainly delivered. I highly recommend his services! More
The service department is outstanding. Service Manager (James) takes wonderful care of our vehicles, he is communicative and always makes us feel welcome & appreciated. Service Manager (James) takes wonderful care of our vehicles, he is communicative and always makes us feel welcome & appreciated. More
I have only good words for the service department and its management! Mr Johnson and his team have done extraordinary service in my time in for service! I would probably say James is one reason for me to st management! Mr Johnson and his team have done extraordinary service in my time in for service! I would probably say James is one reason for me to stay at Mercedes as I know he will give superior service when I need it! Thank you Mr Johnson. More