Mercedes-Benz of Westmont

Very professional approach in fixing issues. People friendly and customer oriented (they offer lift from and to the workshop, coffee and relaxing area...) People friendly and customer oriented (they offer lift from and to the workshop, coffee and relaxing area...) More

Very disappointed with the service! Disaster! We wanted to buy a vehicle from them,have everything confirmed and approved they even did some discount for us, without asking for that,the Disaster! We wanted to buy a vehicle from them,have everything confirmed and approved they even did some discount for us, without asking for that,they send emails and called us about this car,but we still thinking, when we decided to come and buy,they said we cannot do financing, which was actually already approved ,but after of hours waiting they just said go home we will contact you and hours later no info,I called them back and was ignored, but finally received a call and was told that financing not approved (which is strange)as we never had problems with that before!So,long story short, they just decided not to sell a car to us, for no reason and explanation!So, highly do not recommend to buy vehicles from them, as their service is very poor and not customer oriented!!!! More

I spent 17 months trying to resolve a refund of my prior extended warranty coverage purchased from the dealer on a trade in. Even after they sent me the forms to receive a refund, to date I have received z extended warranty coverage purchased from the dealer on a trade in. Even after they sent me the forms to receive a refund, to date I have received zero response after escalating all the way up to the general manager repeatedly. The lack of responsiveness is so unprofessional, especially have purchased 3 new vehicles from here since 2011. Never again. More

Overall , we are satisfied . Have shared feedback with salesperson and manager directly. They were very receptive Have shared feedback with salesperson and manager directly. They were very receptive More

service adviser was very knowledgabale and answer all my question about the warranty on my vehicle. question about the warranty on my vehicle. More

Westmont Mercedes Benz dealer go out their way to make sure you’re satisfied. Thank you! sure you’re satisfied. Thank you! More

Tim was great. I hope I finally can get blad for my key fob for my AMG 43 that I paid for . I hope I finally can get blad for my key fob for my AMG 43 that I paid for . More

Any requests of something you need help with, ask before you buy it. They were no help to me at all! Won't go back!!! you buy it. They were no help to me at all! Won't go back!!! More

My last advisor was highly communicative, returned phone calls, and had your top technician John, service my vehicle. Scootie Payton calls, and had your top technician John, service my vehicle. Scootie Payton More

I just bought my ninth car from this dealership. Prior to that I visited several other luxury car dealerships and neither the dealerships or automobiles compare to Mercedes Benz and the Westmont de Prior to that I visited several other luxury car dealerships and neither the dealerships or automobiles compare to Mercedes Benz and the Westmont dealership. More