Mercedes-Benz of Westmont

MB Westmont and Ken are A-1 in my book Purchased a 2016 Lexus GX460 from Ken the sales manager, began correspondence online at around noon, very little back and forth, agreed to a deal late Purchased a 2016 Lexus GX460 from Ken the sales manager, began correspondence online at around noon, very little back and forth, agreed to a deal later that day! Went in at around 7 pm, test drove with Jeff and did a walk around, Jeff was a nice guy relaxed and not pushy or aggressive. Long story short, I was in and out in about an hour, great service, everyone at the dealership had a great personality and the experience was fun and to the point. I'd recommend MB Westmont to all of my friends and family in a heartbeat, truly the way car buying should be. Thanks guys we love our new ride. More

Honest Parts dept. I was referred to MB of Westmont after attempting to get a replacement key from another MB dealership in Naperville when what I suspected was a faulty I was referred to MB of Westmont after attempting to get a replacement key from another MB dealership in Naperville when what I suspected was a faulty key. The dealer in Naperville wanted my car towed in and said it was going to take a week to get a key. They told me this a couple times. I decided to try Westmont before towing the vehicle and they told me to just bring proof of ownership and pay for the key and they can order it without towing the car. Long story short, I went in the end of day on Friday 7/3 on a holiday weekend and received my key Tuesday morning, 7/7. The new key solved my problem. The person who helped me in parts was great. These guys saved me a tow and turned it around quickly! This will be my dealer going forward. More

All the way from Maryland we got the perfect car for us and the service was fenomenal! Sylvia and Tommy were amazing! 100% incredible service. We truly appreciated all of the effort and explanation of ever and the service was fenomenal! Sylvia and Tommy were amazing! 100% incredible service. We truly appreciated all of the effort and explanation of everything before going over there. Silvia took videos and pictures as if we were there and that helped us tremendously. Listen to Tommy’s advice and get the warranty! Best decision! More

Kim Avino is the salesperson to go with! I was hesitant to drive all the way out to Westmont from downtown Chicago because of others' reviews, but I can say with confidence: if you work with I was hesitant to drive all the way out to Westmont from downtown Chicago because of others' reviews, but I can say with confidence: if you work with Kim Avino you'll have the best car buying experience you can imagine. We came in and bought the car the same day. She is very knowledgeable, extremely helpful, , not pushy, she went out of her way to provide the best value and make the whole experience smooth and pleasant. She is the complete opposite of any negative connotations one might have with a car buying experience. Thanks again, Kim! More

Terrible attitude by leasing manager Kevin G!Salesman Terrible attitude by leasing manager Kevin G! Salesman was awesome, was ready to buy and pay cash BUT asked for options to lease or finance with new Terrible attitude by leasing manager Kevin G! Salesman was awesome, was ready to buy and pay cash BUT asked for options to lease or finance with new technology coming out in next few years. He was arrogant, asked why I waited so long to buy and trade in my 2010 Bmw with 160,000 miles. Also said why would someone with a $1000 car be looking at a $60000 car ??? Hmm that’s about what my bmw cost when new! He had NO info on my financial situation. After I explained I was retired, had sold my business a few years ago, he proceeded to insult saying I better go talk to my accountant and see what I can afford, and whether to lease or buy!!! Didn’t seem to care rude rude rude. I’m heading out today to another Mercedes dealership! Feel bad for the salesman. He was ready to crawl under his desk! LOST SALE!!! M williams More

Buyer Beware Buyer beware! They will say anything to sell you a car. Even give you false information and then lie about it once you've made the purchase. The GM Buyer beware! They will say anything to sell you a car. Even give you false information and then lie about it once you've made the purchase. The GM is totally unprofessional and actually hung up on me when I called to discuss the situation. All he could say was they weren't going to do anything for me. I thought a Mercedes dealership would have a little more class. Stay far, far away. More