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Mercedes-Benz of Westmont
Westmont, IL
525 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 525 reviews
May 23, 2022
Our salesperson, Jim Fico, is very helpful and gives excellent service. We have been purchasing our Mercedes cars from him for many years excellent service. We have been purchasing our Mercedes cars from him for many years More
by Dolores
Employees Worked With
Jim Fico, Ardit Sulejmani, Chris Seamans
May 22, 2022
Valerie was very professional excellent service had my car for only a few days considering my breaks failed had me back on the road in no time thank you so much keep up the good work car for only a few days considering my breaks failed had me back on the road in no time thank you so much keep up the good work More
by Mike c
Employees Worked With
Valerie in service
May 17, 2022
Rob Razik was awesome to work with. Outstanding communication and customer service. Very professional, courtesy and timely. Did not have to wait for hours. Outstanding communication and customer service. Very professional, courtesy and timely. Did not have to wait for hours. More
by nmoore
Employees Worked With
Rob Razik
May 17, 2022
very pleased with the dealership Valerie was exceptional the issue i have is with meredes-benz corporate....wanted to order a second key but was told corp would not allow unless emergency sit exceptional the issue i have is with meredes-benz corporate....wanted to order a second key but was told corp would not allow unless emergency situation...after going round and round for a week we were told that extra keys not available at this time because of supply chain issues... i can except that because i dont live in a bubble but corp shouldve told this up front and not disguise with a lie. More
by leethetaxman
Employees Worked With
valerie
May 16, 2022
Bret is normally my go-to but this past Saturday morning, I had the pleasure of working with Valerie. Like Bret, she too was great, funny, honest and very helpful. Kept me informed of cost and repair time al I had the pleasure of working with Valerie. Like Bret, she too was great, funny, honest and very helpful. Kept me informed of cost and repair time along with periodic updates. I must commend Management at M-B of Westmont because it is obvious that providing Nordstrom like, Quality Customer Service, is truly engrained in everyone I meet there, including the Porter who returns my car to me once cleaned. More
by kjrocio
Employees Worked With
Brett & Valerie
