Mercedes-Benz of Westmont

Scheduling was easy. Although I came quite early. employee was punctual service attendant was efficient in taking my information. He repeated exactly what service A5 I w Although I came quite early. employee was punctual service attendant was efficient in taking my information. He repeated exactly what service A5 I was there for Explained the narrative of service and in the event I needed anything that needs additional service he will mention it before work is done outside of A5. More

They serviced my car very well and even provided additional discount when I asked for it. But they're never warm or friendly. Receptionist was extremely rude when I went to pay my bill. additional discount when I asked for it. But they're never warm or friendly. Receptionist was extremely rude when I went to pay my bill. More

Our salesperson, Chris, was great. He was friendly and thorough both during our initial conversation and test drives and during the build process. He was friendly and thorough both during our initial conversation and test drives and during the build process. More

Great group of employees , very friendly, professional and courteous. No push sales whatsoever and make the purchase experience like no others. and courteous. No push sales whatsoever and make the purchase experience like no others. More

I have been coming here for the last 4 years and the service advisor I always trust is Shannon. She is absolutely amazing in communication and takes care of all my needs very fast. Although I moved furt service advisor I always trust is Shannon. She is absolutely amazing in communication and takes care of all my needs very fast. Although I moved further from Westmont, I will still come here because of how Shannon takes care of my vehicle when in service. More

Brought in both of our cars for service yesterday and maintenance completed on both at same time so my husband and I could leave at same time. Excellent customer service. We bought our E450 sedan in 202 maintenance completed on both at same time so my husband and I could leave at same time. Excellent customer service. We bought our E450 sedan in 2020 when we came in to derive 2018 GLE Class. Yesterday we almost traded E450 sedan for electric EQS-580 due to superb salesmanship of Kimberly Cager. Service advisor offered us 20% off maintenance for 2018 GLE Class SUV which was paid maintenance. This was greatly appreciated. More

I recently obtained a Mercedes from this dealership for the second time. First was a lease, this time was a purchase. Both vehicles were transacted by the same sales associate, “Earl The Pearl” ;) the second time. First was a lease, this time was a purchase. Both vehicles were transacted by the same sales associate, “Earl The Pearl” ;) This guy is a complete WHIZ.. he is far more honest and knowledgeable than any car salesman that I have met in the past 20+ years. Truth is, in my eyes, Earl really isn’t a “car salesman”, he is a car guru in the flesh … a consummate professional that makes the car-buying experience as seamless, and painless as possible, from start to finish. I really cannot say enough great things about him, but as long as he is at MB of Westmont, I’ll never get a vehicle from anyone else, anywhere. More

Rob was helpful, courteous and patiently answered my questions. Good service-even done more quickly than expected.! questions. Good service-even done more quickly than expected.! More

Brett in the service department was very efficient and helpful. Made the appointment a breeze. helpful. Made the appointment a breeze. More

Shannon was awesome! I brought my car in without an appointment because my engine light came on. She asked me if I was going to wait, I hesitated and she immediately to I brought my car in without an appointment because my engine light came on. She asked me if I was going to wait, I hesitated and she immediately told me she would get me into a loaner car. The entire transaction was so efficient! Shannon went above and beyond to make sure my concerns were fixed in a timely manner. Next time I need service, I would like Shannon to be my service agent! More