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Mercedes-Benz of Westmont

Westmont, IL

4.5
530 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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200 East Ogden Avenue

Westmont, IL

60559

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Showing 530 reviews

July 25, 2022

Brought my car in for a scheduled A2 service. Brett was flying solo at 7:00 am but gave me his uninterrupted time and attention. Car was super clean when I picked it up. Very satisfied with th More

by jmcmahon
Recommend Dealer
Yes
Employees Worked With
Brett Nordmeyer
Jul 29, 2022 -

Mercedes-Benz of Westmont responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 25, 2022

We recommended Sylvia she’s wonderful she take time she’s explaining everything I can tell that she put her hard to help the customer to be very satisfied we recommended her More

by Renata72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia
Jul 29, 2022 -

Mercedes-Benz of Westmont responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Westmont and we hope to be of service again in the future.

July 25, 2022

Terrible service and the finance team is so rude and unprofessional. I was ashamed and embarrassed to go there with my family More

by ArnM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohamamed
Jul 28, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (630) 537-0313 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 23, 2022

My wife called and spoke with Earl. I decided to go and see what the dealership had on site. The car had just come in and needed some cleaning up. They got the job done and we were pl More

by loroyadams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Sklar
Jul 26, 2022 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 23, 2022

I didn’t feel pressured to purchase services that were necessary but could wait until I could fit them in my budget since I’m a retiree. More

by Lstevens2535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli
Jul 26, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Jul 26, 2022 -

Lstevens2535 responded

Thank you!

July 18, 2022

They serviced my car very well and even provided additional discount when I asked for it. But they're never warm or friendly. Receptionist was extremely rude when I went to pay my bill. More

by mazen_khader2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
receptionist
Jul 20, 2022 -

Mercedes-Benz of Westmont responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you are willing to give us another chance, please reach out to us at (630) 537-0313 to speak to our manager directly.

July 18, 2022

Scheduling was easy. Although I came quite early. employee was punctual service attendant was efficient in taking my information. He repeated exactly what service A5 I w More

by Ping.amelia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry
Jul 20, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Jul 20, 2022 -

Ping.amelia responded

I don’t hv any need at this time. Thank you

July 14, 2022

Our salesperson, Chris, was great. He was friendly and thorough both during our initial conversation and test drives and during the build process. More

by Paloma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Roberts
Jul 18, 2022 -

Mercedes-Benz of Westmont responded

Hi Paloma, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2022

Great group of employees , very friendly, professional and courteous. No push sales whatsoever and make the purchase experience like no others. More

by Jorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fico
Jul 18, 2022 -

Mercedes-Benz of Westmont responded

Hi Jorge, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 13, 2022

I have been coming here for the last 4 years and the service advisor I always trust is Shannon. She is absolutely amazing in communication and takes care of all my needs very fast. Although I moved furt More

by Ibrahim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Jul 15, 2022 -

Mercedes-Benz of Westmont responded

Hi Ibrahim, thank you for your kind review; we are happy to pass along your comments to Shannon here at Mercedes-Benz of Westmont! Don't hesitate to call us if you ever need anything. Be safe on the road!

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