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Mercedes-Benz of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.5
525 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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200 East Ogden Avenue

Westmont, IL

60559

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Showing 525 reviews

November 19, 2022

This dealership has made my experience of owning a luxurious car a nightmare & it started after Tom the salesperson was dishonest with me & then the latest to tell me IA service is needed &upon furthe More

by georgettad25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
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Nov 23, 2022 -

Mercedes-Benz of Westmont responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Westmont take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0313 -- we hope to hear from you soon.

November 19, 2022

Service coordinator was professional and efficient during the drop off and entire service experience. Car was ready as promised. More

by markweber93
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harry
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Nov 23, 2022 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 16, 2022

Had my car in for regular maintenance, the staff was accommodating and kept me posted regularly on the status of my car. Easy and a pleasure dealing with the service department. More

by Klesnicki4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Shannon
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Nov 21, 2022 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 15, 2022

Purchased a car from out of state and Michael made it a very easy and smooth process. Friendly, professional, and very prompt to return phone calls and answer questions. Highly recommend if you're in the More

by G-wagon
Recommend Dealer
Yes
Employees Worked With
Michael Moran
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Nov 20, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Westmont! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 13, 2022

Every time I deal with this service rep, I’m given the the most prices options to resolve my problems. Spend $800to fix a slow leak in a tire. Really I will not deal with this rep again,even if I return t More

by Alfon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Torres
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Nov 18, 2022 -

Mercedes-Benz of Westmont responded

Hi Alfon, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (630) 537-0313 to discuss what we can do to help.

November 11, 2022

Valerie at the Westmont Mercedes dealership is very professional and pleasant. Very good at keeping customers updated on the progress. Would recommend highly. More

by Tbijlani
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valerie
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Nov 20, 2022 -

Mercedes-Benz of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 04, 2022

Excellent customer service, repair division was very helpful even though they could not resolve our issue. More

by Dawnmkolar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 12, 2022 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 27, 2022

DISSAPOINTED THAT I GOT CHARGED FOR DRIVING THE LOANER CAR FOR ONLY 9 MILES AND RETURNED IT WITHIN AN HOUR OR SO CAR WASN'T WASHED SERVICE WORK WAS TO REPLACE THE DRIVERS SEAT CUSHION AS IT HAD CRACKED More

by barry.cornell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN REED SERVICE DEPT
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Nov 06, 2022 -

Mercedes-Benz of Westmont responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2022

Professional people. Great experience. Easy process. They help me with my first Mercedes Benz. All good More

by li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moran
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Nov 06, 2022 -

Mercedes-Benz of Westmont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2022

The staff is friendly and professional. Earl Sklar made sales experience top notch! He is great! More

by LTSZ2904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EARL SKLAR
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Oct 31, 2022 -

Mercedes-Benz of Westmont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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