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Mercedes-Benz of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.4
534 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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200 East Ogden Avenue

Westmont, IL

60559

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Showing 534 reviews

January 09, 2023

They broke my driver side front door trim from the car wash and he promised to order me a new replacement but until now no one calls me. More

by Vicradtv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harry
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Jan 12, 2023 -

Mercedes-Benz of Westmont responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Westmont. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0313 to discuss what we can do to help.

January 09, 2023

Service was good but I would’ve appreciated a car wash after paying nearly $700 for a 20.000 mile service. More

by Adam623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Shannon
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Jan 12, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (630) 537-0313. We hope to hear from you.

January 09, 2023

excellent service , excellent advisor (Rob Razik) , identified the problem and fixed it and was very professional More

by ELKHADRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Razik
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Jan 12, 2023 -

Mercedes-Benz of Westmont responded

Hi Elkhadram, thank you so much for your positive comments about Mercedes-Benz of Westmont! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

Exemplary Service Advisors- Ms Shannon Patt and Brian Reed. I will always return for service. More

by fdangerfield12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Patt and Brian Reed
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Jan 11, 2023 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 31, 2022

This dealership is specular. We have known Mr. Sam Biractar , a leader at the dealership ,for over 20 years now and have bought and/or leased many vehicles for us and our 2 chil More

by dr.pimental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Biractar, Rob Razik
Report | Print
Jan 04, 2023 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 22, 2022

Tom Flessor was my sales person. You can’t ask for more professional & attentive person than Tom Flessor. He made sure I get the best orientation on the features of my GLB. His patie More

by Amelia Ping
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Flessor
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Dec 26, 2022 -

Mercedes-Benz of Westmont responded

Hi Amelia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Brought my car for scheduled & additional repair. Dealer charges $200+ for each issue to be looked at. They say it is a corporate policy. Items that should be under warranty are not. Service represen More

by BRMomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valerie
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Dec 26, 2022 -

Mercedes-Benz of Westmont responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Westmont. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0313 to discuss what we can do to help.

December 21, 2022

We were treated wonderfully by everyone at the dealership. Jim Fico, our sales representative, was fantastic! More

by MGross
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Fico
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Dec 24, 2022 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2022

Had an intermittent radio issue that was looked at several times with little success. They fixed it! More

by bevans125
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hanna
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Dec 23, 2022 -

Mercedes-Benz of Westmont responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2022

Rob, Has been my service agent for over 10 years. I have always felt comfortable driving my Mercedes’ when I know Rob has overseen the work that was required. He is very professional and knowledge More

by rcaleel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Razick
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Westmont responded

Hi Rcaleel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Dec 20, 2022 -

rcaleel responded

rcaleel@gmail.com

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