Mercedes-Benz of Westmont

This dealership is specular. We have known Mr. Sam Biractar , a leader at the dealership ,for over 20 years now and have bought and/or leased many vehicles for us and our 2 chil We have known Mr. Sam Biractar , a leader at the dealership ,for over 20 years now and have bought and/or leased many vehicles for us and our 2 children as well as referred customers to the dealership.I do believe all of the experts who work there in all of the divisions deserve a raise , especially for holding it together during COVID. The service is very top notch as are the surroundings and waiting area. one thing though, loaners are very few and far between presently, probably due to COVID. Best Wishes, Dr. Patricia A Pimental ( NMC'Ltd) and spouse Dr. John O'Hara More

Brought my car for scheduled & additional repair. Dealer charges $200+ for each issue to be looked at. They say it is a corporate policy. Items that should be under warranty are not. Service represen Dealer charges $200+ for each issue to be looked at. They say it is a corporate policy. Items that should be under warranty are not. Service representative are knowledgeable and try to “work the numbers” but have to callback multiple times for stays of repair which is annoying & ultimately expensive. More

Tom Flessor was my sales person. You can’t ask for more professional & attentive person than Tom Flessor. He made sure I get the best orientation on the features of my GLB. His patie You can’t ask for more professional & attentive person than Tom Flessor. He made sure I get the best orientation on the features of my GLB. His patience made me feel at home knowing I’ll be taken care of to drive my GLB conveniently. More

We were treated wonderfully by everyone at the dealership. Jim Fico, our sales representative, was fantastic! dealership. Jim Fico, our sales representative, was fantastic! More

Had an intermittent radio issue that was looked at several times with little success. They fixed it! several times with little success. They fixed it! More

Rob, Has been my service agent for over 10 years. I have always felt comfortable driving my Mercedes’ when I know Rob has overseen the work that was required. He is very professional and knowledge I have always felt comfortable driving my Mercedes’ when I know Rob has overseen the work that was required. He is very professional and knowledgeable and has always given 100% to his clients. I trust him completely. Rebecca Caleel More

Great service. doing their best to address the customer concern. if they make an error, they admit it and fix it right away. doing their best to address the customer concern. if they make an error, they admit it and fix it right away. More

We buy our Mercedes at this dealer because of the The entire service team is above outstanding. Lisa in scheduling, Brian Reed our service rep is the best of the best, Rob Razik is also outstanding. The entire service team is above outstanding. Lisa in scheduling, Brian Reed our service rep is the best of the best, Rob Razik is also outstanding. The experienced technicians give us confidence. While we don’t know them by name except for Joe Sarna we have always had the best of the best over 37 years that we have had our cars serviced at Laurel/ Auto Nation. Thank you All!! More

Harry was my service representative and he was absolutely the consummate professional and very personable. He was clear and kind about when he could squeeze me in behind an incredible long waiting list of c the consummate professional and very personable. He was clear and kind about when he could squeeze me in behind an incredible long waiting list of customers so I could get on the road to meet the moving truck in CA. Everyone else at this dealership was just as professional and courteous. Thank you for your amazing service, Laurie W More

Very professional, I like the service every nice they treatme very good no lake other dealers treatme very good no lake other dealers More