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Mercedes-Benz of Westmont

Westmont, IL

4.5
525 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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200 East Ogden Avenue

Westmont, IL

60559

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Showing 525 reviews

January 12, 2023

My car needed service I got in right away Moe K. Helped me out so much very informative and friendly I only go when I know he’s gonna be there! Service was great Harry took my car in and told me wha More

by Reba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Khalil
Jan 17, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 09, 2023

excellent service , excellent advisor (Rob Razik) , identified the problem and fixed it and was very professional More

by ELKHADRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Razik
Jan 12, 2023 -

Mercedes-Benz of Westmont responded

Hi Elkhadram, thank you so much for your positive comments about Mercedes-Benz of Westmont! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2023

They broke my driver side front door trim from the car wash and he promised to order me a new replacement but until now no one calls me. More

by Vicradtv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harry
Jan 12, 2023 -

Mercedes-Benz of Westmont responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Westmont. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0313 to discuss what we can do to help.

January 09, 2023

Service was good but I would’ve appreciated a car wash after paying nearly $700 for a 20.000 mile service. More

by Adam623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Shannon
Jan 12, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (630) 537-0313. We hope to hear from you.

January 06, 2023

Exemplary Service Advisors- Ms Shannon Patt and Brian Reed. I will always return for service. More

by fdangerfield12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Patt and Brian Reed
Jan 11, 2023 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 31, 2022

This dealership is specular. We have known Mr. Sam Biractar , a leader at the dealership ,for over 20 years now and have bought and/or leased many vehicles for us and our 2 chil More

by dr.pimental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Biractar, Rob Razik
Jan 04, 2023 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 22, 2022

Tom Flessor was my sales person. You can’t ask for more professional & attentive person than Tom Flessor. He made sure I get the best orientation on the features of my GLB. His patie More

by Amelia Ping
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Flessor
Dec 26, 2022 -

Mercedes-Benz of Westmont responded

Hi Amelia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Brought my car for scheduled & additional repair. Dealer charges $200+ for each issue to be looked at. They say it is a corporate policy. Items that should be under warranty are not. Service represen More

by BRMomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valerie
Dec 26, 2022 -

Mercedes-Benz of Westmont responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Westmont. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0313 to discuss what we can do to help.

December 21, 2022

We were treated wonderfully by everyone at the dealership. Jim Fico, our sales representative, was fantastic! More

by MGross
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Fico
Dec 24, 2022 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2022

Had an intermittent radio issue that was looked at several times with little success. They fixed it! More

by bevans125
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hanna
Dec 23, 2022 -

Mercedes-Benz of Westmont responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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