Mercedes-Benz of West Covina

John Chow, my service advisor, was very personable and professional. From the moment I called to set up the appointment, to picking up my car after the service was completed, he did an excellent job. professional. From the moment I called to set up the appointment, to picking up my car after the service was completed, he did an excellent job. More

In trust worthy, they tried to sell me a damaged vehicle. ( damage to the convertible top of a convertible) I guess they didn’t think I would ever put the top up, ( damage to the convertible top of a convertible) I guess they didn’t think I would ever put the top up, More

Highly experienced and knowledgeable personnel all around. I highly recommend to my colleagues and family about my experience with the Mercedes Benz of West Covina thanks a lot god bless around. I highly recommend to my colleagues and family about my experience with the Mercedes Benz of West Covina thanks a lot god bless More

My review was great, especially with the new app that they show how service performe. they show how service performe. More

Is the best service and attentions for the customer and everyone in the store is very nice lovely everyone in the store is very nice lovely More

I was there for a recall service. The service took about 3 hours to get my car back. Everything was good. The service took about 3 hours to get my car back. Everything was good. More

Excellent service and interaction all throughout. From sales to service, they go above and beyond, Eric at sales is the best salesperson I’ve dealt with in the last 20 years amongst brands like BMW, From sales to service, they go above and beyond, Eric at sales is the best salesperson I’ve dealt with in the last 20 years amongst brands like BMW, Mercedes, Jaguar and Land Rover. More

I recently leased my first car under my name, a new Mercedes C300 from West Covina Mercedes, and I'm absolutely thrilled with the exceptional service I received. From the outset, Shadi Darwich welcomed Mercedes C300 from West Covina Mercedes, and I'm absolutely thrilled with the exceptional service I received. From the outset, Shadi Darwich welcomed me warmly and attentively listened to my needs. He expertly guided me through the process, addressing all my inquiries with patience and professionalism. Nick Sarriedine facilitated a seamless and stress-free transaction, ensuring I secured a fantastic deal on the car with payments within my budget. While I was waiting to go to the finance department, Todd Kazariane, General Manager, came by to make sure that I was happy with my purchase. Overall, my experience was outstanding, and I wholeheartedly recommend West Covina Mercedes to anyone seeking a top-tier car-buying experience. Many thanks to the entire team for creating an unforgettable purchase journey! More

Chad was always on top of his game ! ! i will continue to use this dealership . A 4 is top tier for me i do not want to insult anybody ,but nobody is perfect !!! GREA JOB CHAD !!!! ! i will continue to use this dealership . A 4 is top tier for me i do not want to insult anybody ,but nobody is perfect !!! GREA JOB CHAD !!!! More

My wife and I are very happy and satisfied with Mr. Ben Louie Salesperson service Ben Louie Salesperson service More