Mercedes-Benz of West Covina

I worked with salesperson Tina Barela from start to finish. She expedited me leasing two vehicles in the most efficient, seamless manner. I have had a Mercedes automobile since 1979 but I have never me finish. She expedited me leasing two vehicles in the most efficient, seamless manner. I have had a Mercedes automobile since 1979 but I have never met a salesperson with the efficiency and warmth of Tina. When my lease has expired on both cars I will surely returnn to Penske because of the royal treatment I received from Tina Barela. More

I had a lease for a 2008 C300 that was expiring and Stacey Huynh contacted me early to discuss my options for getting a new lease for a 2011 C300. Because of her persistence and good rapport, I am now Stacey Huynh contacted me early to discuss my options for getting a new lease for a 2011 C300. Because of her persistence and good rapport, I am now driving a white 2011 C300. She's wonderful and straightforward. She is an asset to Penske and the Mercedes Benz organization. More

Stacey Huynh made this the best car buying experience I have ever had. She was professional, courteous, sincere, and a pleasure to deal with. Lisa Molino in finance was prepared and explained everythin have ever had. She was professional, courteous, sincere, and a pleasure to deal with. Lisa Molino in finance was prepared and explained everything perfectly. My new 2012 CLS550 was delivered in immaculate condition. Joe Mehenna the General Manager took time to persoally thank me for my new purchase and offered his help if I ever required it. Well done Penske Mercedes-Benz. More

Tina Barela has been very responsive to my request for information regarding buying a new Mercedes. I have asked for a lot to help me make a decision. She is another example of when I buy a new car it wi information regarding buying a new Mercedes. I have asked for a lot to help me make a decision. She is another example of when I buy a new car it will be a Mercedes and I will buy from PWC. All the dealership needs to do is make me the write offer. More

The reason I am recommending this dealershop is because of Tina Barella. I want to recommend Tina Barella as one of the best car sales person I have ever dealt with!! She is totally customer focused, eas of Tina Barella. I want to recommend Tina Barella as one of the best car sales person I have ever dealt with!! She is totally customer focused, easy to deal with, extremely fair and made my sales experience the best one could have. This dealership is 45 miles from my house and I have another Mercedes dealership 2 miles from my home. Her kindness and the ability to put the best deal together for me was incredible. I had a lot of problems with service and she stepped right in and corrected all of the problems. I would recommend her highly to anyone - and I have!! More

The best car buying experience I've ever had! I have highly recommended this dealership based on its extraordinary customer service to my family and friends already. The employee at this dealership who highly recommended this dealership based on its extraordinary customer service to my family and friends already. The employee at this dealership who I enjoyed working with is Ted Cheu, the Finance Manager. He explained all financing options clearly and also provided great suggestions/recommendations. Went above and beyond! More

I have worked with Tina Barela on two separate purchases, I was referred to Tina by my son who purchased a car from Tina and had a great experience. The transaction was as effortless as a auto purchase can b I was referred to Tina by my son who purchased a car from Tina and had a great experience. The transaction was as effortless as a auto purchase can be which is saying a lot and Tina was professional courteous and knowledgable. I would highly recommend purchasing a car from her if you're in the market for a Mercedes Benz. Hector La Marque More

I live 5 mins from House of Imports in Buena Park yet I always drive 45 mins to Penske Mercedes for all our vehicle service needs. Why? Because my service advisor Jeremy Wang has been great for many years. always drive 45 mins to Penske Mercedes for all our vehicle service needs. Why? Because my service advisor Jeremy Wang has been great for many years. Responsive, curteous, candid, and most importantly, trustworthy. My family has 4 mercedes vehicles that he has serviced over the last 6 years. Not one complaint. If you don't have a service advisor you trust yet, I highly recommend Jeremy. More

This dealer facility was great and their sales Danny Cheng is friendly, knowledgable and attentive. I will be recommending him to my friends and family. Cheng is friendly, knowledgable and attentive. I will be recommending him to my friends and family. More

overall expectational experience. Fadi was instrumental in ensuring that my wife and i selected the right car for our budget and monthly payments. He was very helpful in ensuring that we understood the mai in ensuring that my wife and i selected the right car for our budget and monthly payments. He was very helpful in ensuring that we understood the maintenance required to maintain a good resale value and high performance of the vehicle. Thank you Fadi and Penske for all you help and courtesy. More