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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,333 Reviews

2010 E Garvey Ave S

West Covina, CA

91791

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1,333 Reviews of Mercedes-Benz of West Covina

January 31, 2023

The most honest service person I have ever worked with and his name is Peter Yee Thank you and see you on my next service visit More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
January 30, 2023

I have been coming to Envision Mercedes Benz West Covina and I love it there. I bought my GLE in 2020, and I only see Demitra Lopez for all my service. She is the best, gets me in and out when I wait, gets More

by Irene Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
January 28, 2023

Dan Ranciglio was professional, friendly and very knowledgeable. He explained every detail, made me feel comfortable. He gave top notch service, will definitely be back to see him. More

by Monroe
Recommend Dealer
Yes
Employees Worked With
Dan Ranciglio
January 24, 2023

Patti was a lifesaver! She was such a helpful and wonderful person to work with! She made the whole process stress free and gave me a piece of mind during a hard time. Over More

by Yesgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Maggard
December 27, 2022

Who can I contact that’s in a higher position than Todd” This dealership is racist and they sold me a vehicle that has been in an accident! More

by Traveonboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd
October 18, 2022

George Kakish is a terrible human being. This is by far the worst service experience I ever had. More

by kincredible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Kakish
September 28, 2022

When you walk through the doors you get a bad feeling about this place. I saw sales people vaping on the floor and just sitting on their desks texting. The GM Todd is the definition of a sleezy, rude, u More

by Bejan P
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd K
September 10, 2022

Total bait and switch. Do not waste your time there. After long negotiations and agreeing on the price, they switched the price once I came to pick up the car. There excuse More

by Ayhassan99
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto, Ray, Bella
August 27, 2022

If only I read public reviews beforehand. .. The top part of windshield from the passenger side showed a weir crack line from the top without me driving fast or hitting something hard less More

by yuki
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaj & Ray
July 24, 2022

Great service and im Happy with my Car. Our salesman Jad helped us get a good deal . I do want to point out the Manager Mark, He was very nice to us and answered all our concerns. We will More

by Becky Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jad,Mark
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