Mercedes-Benz of West Chester - Service Center

First visit Paul was extremely nice and helpful upon arrival. My registration was expired, unknown to me, but he quickly renewed and I was on my way. Paul was extremely nice and helpful upon arrival. My registration was expired, unknown to me, but he quickly renewed and I was on my way. More

Just truly great service Easy to make the appointment easy to drop of the car and get a loaner I was kept informed of the progress and when my car was done it was easy to pic Easy to make the appointment easy to drop of the car and get a loaner I was kept informed of the progress and when my car was done it was easy to pick up and really nicely cleaned so I can’t think of one thing that could have been done better Thank you Craig and Mercedes Benz of West Chester More

Quick, professional, honest and dependable service! You might pay a little more at the dealer but it is well worth it with West Chester Mercedes. I always know I'm getting the best advice and spending m You might pay a little more at the dealer but it is well worth it with West Chester Mercedes. I always know I'm getting the best advice and spending money on repairs that are required and not just money makers. Especially with an aging Mercedes it's important to have someone you can trust and I have to mention Craig Muehlbach. I always receive world class customer service from him and has absolutely won over my loyalty to their organization. Thank you for always taking great care of me guys! More

Service Great friendly reception, I was impressed of the cleaness of the servicec area. The communication of the service needed was clear and price was as dis Great friendly reception, I was impressed of the cleaness of the servicec area. The communication of the service needed was clear and price was as discussed and delivery at the time promised More

How I was serviced at Mercedes - Benz of West Chester I was in an auto accident. I had my car towed to Mercedes - Benz of West Chester, they took care of my car, dealt with the insurance people. from the I was in an auto accident. I had my car towed to Mercedes - Benz of West Chester, they took care of my car, dealt with the insurance people. from the time I brought my car in until the time the car left. They also took car of all my belongings in the vehicle. Thanks More

I went in and they were able to fix the lock in under an hou It was very chaotic when I went in. I was told they had no loaners to give out, but was assured they could fix my problem within an hour. They deliv It was very chaotic when I went in. I was told they had no loaners to give out, but was assured they could fix my problem within an hour. They delivered on their word. Very pleased. More

Accommodating, friendly and honest See above. Malfunction code popped up just before leaving for vacation. Had to wait due to short notice but Craig had everything lined up when I arriv See above. Malfunction code popped up just before leaving for vacation. Had to wait due to short notice but Craig had everything lined up when I arrived. Car went right in. Thanks Craig! More

Great service,as usual I am always tempted to get a newer model, but the service is so great and the vehicle has not given me a problem in part due to adhering to the servic I am always tempted to get a newer model, but the service is so great and the vehicle has not given me a problem in part due to adhering to the service schedule More

Terrific Service Craig, as usual, did a great job with the Techs. I was in an out in less than an hour. Always a great experience at Mercedes Benz of West Chester. Craig, as usual, did a great job with the Techs. I was in an out in less than an hour. Always a great experience at Mercedes Benz of West Chester. More

First class service From drop off to pick up every step was made as easy and quick as possible, even the loaner car arrangements. Only complaint is that it took three tri From drop off to pick up every step was made as easy and quick as possible, even the loaner car arrangements. Only complaint is that it took three tries to make an appointment over the phone. More