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Mercedes-Benz of West Chester - Service Center

West Chester, PA

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903 Reviews

903 Reviews of Mercedes-Benz of West Chester - Service Center

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October 03, 2018

Time Well Spent ML350 was in for annual PA inspection and Type A service - and two new tires since they didnt pass inspection - all accomplished in 2.5 hours - while More

by Glen R Schreiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach *****
October 02, 2018

Never answer call You guys never answer phone and never return voice mail.I called at least 5 times and left voice mail but nodody return my call. More

by REPLYSUNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Stephen Bjorklund, Michael DiPremeo
October 01, 2018

Tire and wheel issues on my 2015 SL 400 Excellent diagnosis and service. I needed a new tire due to a bubble and they found a cracked wheel. I particularly liked the voluntary multi point i More

by JMARTIN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANDREA
October 01, 2018

Excellent Friendly prompt courteous. Explains everything verbally and in writing. Itemized work to be done that day and work that needs to be done in the futur More

by Rb5091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach
October 01, 2018

Service visit Great service done in a timely fashion. Matt was responsive to my calls and reponded to MU inquiries in a timely fashion. The check in and check out w More

by GURNANEY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis
October 01, 2018

Service B & oil change Problems: • Charged full Service B cost even though we did not want the tires rotated. • Tires were inflated to 40 psi - even though the stic More

by LUCYBUZZARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
October 01, 2018

My A service was fine BUT MY FRONT RIGHT TIRE HAS BEEN LOSI The service that I received was great However when my car was delivered back and I began to drive off I had air leaking from my right front tire More

by LOUIS.BAXTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
October 01, 2018

Scheduled service and windshield replacement This center is extremely efficient and courteous. They are responsive to all questions and always reviews your individual service coverage to make sur More

by BACHMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis
October 01, 2018

Excellent work My repair was done in record time and they even washed the car! The staff were very helpful and kind. I would recommend this place to any very one! More

by R.BIALECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paris Davis
September 28, 2018

Dependable I continue to work with and have confidence in Craig and his recommendations. He has been and continues to be sensitive around my needs and works with More

by DDSCHUR@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach
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