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Mercedes-Benz of West Chester - Service Center

West Chester, PA

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903 Reviews

903 Reviews of Mercedes-Benz of West Chester - Service Center

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October 15, 2018

Customer service I gave it a 4/5 because it was near impossible to get a hold of someone in Customer service, but other then that the employees we're really nice, and More

by Reef123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
October 13, 2018

This was easy and efficient Craig Muleback has always been tremendous help.I have used the agency for 25 years and will continue. Your service manager Craig, is always on his ga More

by ALANGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
October 12, 2018

Accident Repair Had about $1200 in accident repair work needed. Work was completed in less than 3 days and the entire experience was outstanding. Great customer servi More

by PJV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
October 12, 2018

Wonderful customer servive My service manager, Paul Graziano was pleasant, helpful and knowledgable. He assisted me with my questions about features of my vehicle and kept me in More

by JOHNRUTTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
October 12, 2018

Excellent Service I receive excellent customer service Craig Muehlbach and my mechanic is Tyler Adams who is just as amazing. I’m very comfortable bringing my car in More

by DENNIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Adams and Craig Muehlbach
October 11, 2018

excellent I leased my car from another dealership because the pricing was more attractive. However, I have it serviced at West Chester because I enjoy the exp More

by SCOTTIEDIGIACOMO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig in Service***** outstanding service, Clinton Abney
October 11, 2018

Experience Every time I come into the dealership, i an treated in a professional manner. The service department handles my concerns & gives me feedback that I More

by WTWMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis, Miguel Flores, Lynne Knox
October 10, 2018

Made easy for me service I needed a loaner for a very small service. No problem. Made it easy for me. Car was washed and ready to go when promised. More

by ANNWEBER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig in service
October 10, 2018

Always easy having our cars serviced at this dealership Professionals who make the process of checking in and leaving so easy. The courtesy loaner car is a big help too. Everyone who works there is to More

by LYNNSHOUSES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faz Mehmood, Robert Ashman, Stephen Bjorklund
October 09, 2018

Terrible Customer Service I dropped my vehicle off for the standard service and upon picking up the vehicle and paying my $972 bill and getting into my car, I realized somethin More

by tmatt6112
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jason (Manager)
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