Mercedes-Benz of West Chester - Service Center

Great Service Service was perfect. Scheduling was easy, Service was quick and done right. The pricing for the tires was on par with on-line pricing. My service a Service was perfect. Scheduling was easy, Service was quick and done right. The pricing for the tires was on par with on-line pricing. My service advisor (Craig) is excellent! More

head rest Craig was out standing in dealing with my problem nothing was too much of a problem He explains everything to me with out questioning what Had to be Craig was out standing in dealing with my problem nothing was too much of a problem He explains everything to me with out questioning what Had to be done and he also had the car washed for me that was the first time i had service done on this car More

Service playing with controls. In for inspection, someone turned both heater controls to hi hot and left on. They changed radio settings, they changed seat settings and played with In for inspection, someone turned both heater controls to hi hot and left on. They changed radio settings, they changed seat settings and played with control settings. More

Your services are excellent. Your customer service is excellent, price good with quality of work done. I will recommend My family members and friends to your company. Thanks. Your customer service is excellent, price good with quality of work done. I will recommend My family members and friends to your company. Thanks. Chinyere chukwu More

Customer first and extremely accommodating Brought my G Wagen in spontaneously as I was having trouble locking in my brush bar after headlight bulb replacement. Didn’t have any expectations but Brought my G Wagen in spontaneously as I was having trouble locking in my brush bar after headlight bulb replacement. Didn’t have any expectations but figured I’d swing through. Left 30 min later with affixed brush bar, car washed, and lasting impression of friendly, enthusiastic, accommodating people in service! A superb experience! More

Service Craig was very pleasant & helpful from the time I arrived around 7:45am. He kept me informed throughout the day and offered advice and helped me make Craig was very pleasant & helpful from the time I arrived around 7:45am. He kept me informed throughout the day and offered advice and helped me make calculated decisions. He got me in & out. Same day service. A first here. Thanks More

Tire service As usual, service experience was outstanding. Everything was performed in a timely manner and to my complete satisfaction. My vehicle was returned to As usual, service experience was outstanding. Everything was performed in a timely manner and to my complete satisfaction. My vehicle was returned to me looking brand new because it was washed and vacuumed. More

Five Stars for the Three Pointed Star Mercedes Benz of West Chester has been the best car dealer for all aspects of car purchase and ownership that I have experienced in my 65 years. Ther Mercedes Benz of West Chester has been the best car dealer for all aspects of car purchase and ownership that I have experienced in my 65 years. There is nothing negative I can say. Everybody there have been extremely nice, knowledgeable and helpful. More

Service Plan B Overall service was good, the staff stuck to schedule and everything was ready upon my arrival to drop car off, complimentary rental for day was fair Overall service was good, the staff stuck to schedule and everything was ready upon my arrival to drop car off, complimentary rental for day was fair and they were prompt to return my vehicle timely. More

Factory recall Craig Mulbach is always awesome as our service representative. We have a seat belt issue which is being worked on by Mercedes and we are hoping for Craig Mulbach is always awesome as our service representative. We have a seat belt issue which is being worked on by Mercedes and we are hoping for a positive outcome. Factory recall was completed. More