Mercedes-Benz of West Chester - Service Center

Fabulous top-notch 100% fabulous Their service receipt is Benz Westchester is top notch 100% fabulous the service advisor was absolutely a gentleman’s gentleman and knows 100% what he Their service receipt is Benz Westchester is top notch 100% fabulous the service advisor was absolutely a gentleman’s gentleman and knows 100% what he is talking about More

Repair of switch They were expecting me because I had an appointment. They took my car as soon as I pulled in, and repaired the switch in a timely manner and the car w They were expecting me because I had an appointment. They took my car as soon as I pulled in, and repaired the switch in a timely manner and the car was cleaned as well. More

excellent service as always!!!! they are always courteous , assures customers that you get the best service needed. all staff are friendly and sees to it that you are comfortable they are always courteous , assures customers that you get the best service needed. all staff are friendly and sees to it that you are comfortable in the lounge area. More

Amazing service The service was amazing. From taking the call to bringing the car into the service center. Paul was my service cantact. He was great. Kept me up to da The service was amazing. From taking the call to bringing the car into the service center. Paul was my service cantact. He was great. Kept me up to date with everything. Picking up was a breeze, they even washed my car. Great group of people More

Satisfied My Service was great. My car was diagnosed and fixed. I have not had any issues. Thank you for your prompt service! Sincerely, Sabrina Atkins My Service was great. My car was diagnosed and fixed. I have not had any issues. Thank you for your prompt service! Sincerely, Sabrina Atkins More

Service Appointment As usual my experience was pleasant & professional; efficient in terms of scheduling my service appointment and loaner car; and everyone was friendly As usual my experience was pleasant & professional; efficient in terms of scheduling my service appointment and loaner car; and everyone was friendly from the receptionist to service representative to the staff assisting customers in the garage! More

Excellent! Customer service is lacking at the phones! This dealership is about as perfect as they come. However the new people don't know the garage rules. It would be nice on busy days to have someone te This dealership is about as perfect as they come. However the new people don't know the garage rules. It would be nice on busy days to have someone telling the newbies where to go. More

Service Paul and the team were amazing. Incredible service. I would highly recommended and will make a point to have all of my service performed exclusively Paul and the team were amazing. Incredible service. I would highly recommended and will make a point to have all of my service performed exclusively here More

Great service My service advisor Craig mulbach is the best. He is honest thorough and very. Responsive. I am always pleased with the service when Craig handles My service advisor Craig mulbach is the best. He is honest thorough and very. Responsive. I am always pleased with the service when Craig handles my vehicles More

Great care Been going to MB West Chester since my car was new and is now 11 years old. They treat me the same as they did when it was new. Can't ask for bette Been going to MB West Chester since my car was new and is now 11 years old. They treat me the same as they did when it was new. Can't ask for better than that. More