Mercedes-Benz of West Chester - Service Center

Accommodating Thanks to Matt Davis, my service representative, I was in and out with a loaner car within minutes. He kept me informed about what was happening with Thanks to Matt Davis, my service representative, I was in and out with a loaner car within minutes. He kept me informed about what was happening with my car, and made it an all around easy experience. He also add delivered my car to me when it was finished, and checked on all warranty work. More

The Best Team Mike Strickland is the best and we enjoy coming to this dealership as they are always professional and polite and offer the best service out there! Th Mike Strickland is the best and we enjoy coming to this dealership as they are always professional and polite and offer the best service out there! Thanks Mike More

Express Service Lost tire pressure unexpectedly so I called MB service on a Saturday morning. They said to come right in and they’d take a look. I have the wheel and Lost tire pressure unexpectedly so I called MB service on a Saturday morning. They said to come right in and they’d take a look. I have the wheel and tire insurance (best thing I ever bought) because of the terrible roads in the NE. Anyway, I had a cracked wheel which they promptly replaced and my oil changed (which was an afterthought) all done promptly. A loaner car was proved so no inconvenience on a busy Saturday. I was notified by Danielle when my vehicle was ready and it was smooth sailing. She was very pleaaant to work with and while I was walking around the show room I was repeatedly created with pleasantries and welcome back! All in all a great experience. More

New tire/rim and inspection due Great service, Valante Pappas is awesome. The team really took the initiative to make sure all of my concerns were addressed. I will continue to come Great service, Valante Pappas is awesome. The team really took the initiative to make sure all of my concerns were addressed. I will continue to come to your center. More

Express service for winter check up Everyone from Check in to check out friendly & accomodating. Was a last minute request & they fit me in. On a holiday weekend-very cooperative. Thank Everyone from Check in to check out friendly & accomodating. Was a last minute request & they fit me in. On a holiday weekend-very cooperative. Thanks More

Service at Mercedez Benz Fast and friendly service, great rental. I was in and out in a jiffy and Paris is always so helpful. Thank you very much guys. Fast and friendly service, great rental. I was in and out in a jiffy and Paris is always so helpful. Thank you very much guys. More

Courteous, reliable, competent service. I've been bringing my car's here for almost 20 years. I wouldn't take my Mercedes any where else. Craig is great to deal with. I've been bringing my car's here for almost 20 years. I wouldn't take my Mercedes any where else. Craig is great to deal with. More

Service B & state inspection Team is a pleasure to work with. High quality and consideration of my time without asking is a true sign of good service and a solid working relation Team is a pleasure to work with. High quality and consideration of my time without asking is a true sign of good service and a solid working relationship. More

Great customer and vehicle care Everyone at the West Chester Mercedes service center is friendly and attentive. The loaner car program makes it very easy for me to drop off my car fo Everyone at the West Chester Mercedes service center is friendly and attentive. The loaner car program makes it very easy for me to drop off my car for the day and still get to work easily. My car is well taken care of and I've been completely satisfied with my experience every time. More

SMOOTH AS SILK! I was pleasantly surprised to schedule my service so quickly. I was greeted promptly, my paper work was ready for my signature. I was escorted to I was pleasantly surprised to schedule my service so quickly. I was greeted promptly, my paper work was ready for my signature. I was escorted to the waiting area and told the service should take about 2.5 hours. The timing was as prompt as expected. A very good job. There was an outstanding recall which was also taken care on this service visit. My service advisor was Paul Graziano. Jane Churchill More