Mercedes-Benz of West Chester - Service Center

Been with this Dealership over 10 years. Their personnel is very professional, courteous all the time and helpful. Recently was in for Pa. state inspection. Craig Muelbach has always been very knowledgeable is very professional, courteous all the time and helpful. Recently was in for Pa. state inspection. Craig Muelbach has always been very knowledgeable on Mercedes cars..,Jennifer Silva-Donahue my Sales lady has been very helpful...Miarram in Service was very helpful with my Tire problem. More

I received great service for an issue that cropped up causing me to show up without an appointment yet I was serviced promptly and effectively. causing me to show up without an appointment yet I was serviced promptly and effectively. More

Always above & beyond quality service! First class from start to finish! Work completed as required. Always flawless customer care experience at Mercedes Benz of West Chester! start to finish! Work completed as required. Always flawless customer care experience at Mercedes Benz of West Chester! More

Matt Davis has always been a pleasure to deal with. He keeps me informed about the diagnosis and what remains to be done. He is a real pleasure to deal with. keeps me informed about the diagnosis and what remains to be done. He is a real pleasure to deal with. More

The process is efficient and easy to navigate. A valet meets you as you enter the vast service area. You are escorted to a service representative who reviews the service required. A loaner is a great feat meets you as you enter the vast service area. You are escorted to a service representative who reviews the service required. A loaner is a great feature. The hours are convenient. Saturday service is also available. We will always service our ML 350 at MB of West Chester. More

I have dealt with several dealerships over the many years of owning Mercedes Benz vehicles. By far, the service and sales folks in West Chester are beyond excellent, helpful, honest and friendly. of owning Mercedes Benz vehicles. By far, the service and sales folks in West Chester are beyond excellent, helpful, honest and friendly. More

I have been a customer of this dealership for many cars and over 20 years. I keep going to them for their consistently excellent service and customer care. and over 20 years. I keep going to them for their consistently excellent service and customer care. More

No pro shop for accessories. No more cookies. Coffees were mostly empty. No brochures. Staff great. Particularly Ed Belland and Mike the head of service. were mostly empty. No brochures. Staff great. Particularly Ed Belland and Mike the head of service. More

They are very courteous and kind. They make you feel comfortable while waiting for your car. Cherry hill mercedes is the exact opposite very rude comfortable while waiting for your car. Cherry hill mercedes is the exact opposite very rude More

I was impressed with the knowledge and professionalism displayed by the Collision department. They kept me informed every step of the way. Even when they had to go back to the insurance company, they han displayed by the Collision department. They kept me informed every step of the way. Even when they had to go back to the insurance company, they handled it and kept me calm. Thank you a million times. More