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Mercedes-Benz of West Chester - Service Center

West Chester, PA

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903 Reviews

903 Reviews of Mercedes-Benz of West Chester - Service Center

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April 15, 2020

Dealership is very customer centric. The staff is friendly and accommodating. The service department is very good with flexible hours/ options to meet customer needs. More

by POLYWAA
Recommend Dealer
Yes
Employees Worked With
Faz Mehmood
Apr 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Amy Hamilton

April 14, 2020

It is a pleasure to do business with the professionals at Westchester Mercedes-Benz. I drive for daily appointments and depend on them to keep my car in tiptop shape and keep me safe on the highway which the More

by KIMKRAMER123
Recommend Dealer
Yes
Employees Worked With
Matt in Service-super
Apr 14, 2020 -

Mercedes-Benz of West Chester responded

Hi Kim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of West Chester! Amy Hamilton

April 11, 2020

Pushed for service that I didn’t want and charged me more than I was quoted. Will never return to this dealer in future for any service work More

by AGARNER10
Recommend Dealer
No
Employees Worked With
Matthew Melsheimer
April 11, 2020

30,000 Mile Service Excellent service. Had my SUV in for 30k mile service and they did a good job. Can the shop recommend a detail service? Only wish more types of More

by JERRYWOJ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
Apr 11, 2020 -

Mercedes-Benz of West Chester responded

Thank you for your review! We appreciate your business and our team looks forward to serving you again soon! Amy Hamilton

April 11, 2020

Everybody was very caring, nice, and meticulous. Matthew Gunns is a very nice, and professional person. I strongly recommend him and West Chester Mercedes to everyone who’s looking for the highest standards More

by SOHEILIMEHRDAD
Recommend Dealer
Yes
Employees Worked With
Matthew Gunns
Apr 12, 2020 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Amy Hamilton

April 09, 2020

Excellent service. Craig M does a fantastic job of always meeting our needs. He arranges a loaner when needed, gets us in quickly and makes sure we are 1000% satisfied each and every time. More

by Sandradmcculley
Recommend Dealer
Yes
Employees Worked With
Craig M in service
Apr 09, 2020 -

Mercedes-Benz of West Chester responded

Hi Sandra, Thank you for choosing Mercedes-Benz of West Chester, your feedback and rating mean a lot to us. We're glad Craig was able to help, and we hope to see you again! Amy Hamilton

April 07, 2020

Really nice dealer. My advisor really cares about me stead of just making some money. Also very easy to make/change an appointment. Love them! More

by Zhan Tiffany
Recommend Dealer
Yes
Employees Worked With
Valante Pappas
Apr 07, 2020 -

Mercedes-Benz of West Chester responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Chester. Amy Hamilton

April 07, 2020

I have purchased 3 cars from this dealership since 2006. My current vehicle, a 2017 GLE350, is hands down the best vehicle I have ever owned. This dealership does a fine job maintaining my vehicle More

by RUMBA215
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Apr 08, 2020 -

Mercedes-Benz of West Chester responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of West Chester. We appreciate your business and hope to see you again soon! Amy Hamilton

April 03, 2020

Once again, Service Rep Paul Graziano provided excellent support. Everything completed correctly and explained fully. Would go nowhere else for service. Paul is why I purchase at your dealership. More

by ERMMPM
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Apr 03, 2020 -

Mercedes-Benz of West Chester responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Amy Hamilton

March 31, 2020

The experience is always 5 Stars from start to finish! From getting you signed in to getting you signed out. Always appreciated. Thank you much. More

by SOAR329
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 31, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of West Chester. Please don't hesitate to reach out if you need anything else. Amy Hamilton

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