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Mercedes-Benz of West Chester - Service Center

West Chester, PA

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903 Reviews

903 Reviews of Mercedes-Benz of West Chester - Service Center

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December 02, 2021

Great to do business With. Very good service. Very professional, the wait was less than I thought. More

by galewash11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Dec 02, 2021 -

Mercedes-Benz of West Chester responded

Thank you for visiting us here at Mercedes-Benz of West Chester! We appreciate your business and hope to see you again in the future!

December 02, 2021

Service was prompt and in time. Could schedule in time. Paul Graziano was courteous and professional. More

by AKMRASHID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Dec 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting Mercedes-Benz of West Chester with your service needs! We hope to see you again next time!

November 30, 2021

Great to do business with mercedes benz dealership.. professional & smooth transaction… in and out .. people there very nice and courteous..I can’t go without mercedes benz… great car .. More

by JEANJOEY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christo, Miguel Flores, Greg Roth, Lynne Knox, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

We're glad the Mercedes-Benz of West Chester team did their best to provide you with an excellent experience! Thank you for rating us five stars!

November 28, 2021

West Chester Mercedes Benz is very customer oriented & bend over backwards to provide timely and quality service. More

by JMAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Nov 30, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the compliment! Our team works hard for our customers! See you next time at Mercedes-Benz of West Chester!

November 28, 2021

My car came back after a week and a half there with more issues that it was dropped off for! They blamed their lack of attentiveness to COVID short staffing. This dealership was previously amazing for my tw More

by KCT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa.
November 26, 2021

Quick in and out service. The team was very clear on what needed to be done and explained what was done at pick up. More

by NMCLAUGHLIN1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Nov 30, 2021 -

Mercedes-Benz of West Chester responded

Thank you for visiting our team here at Mercedes-Benz of West Chester! We appreciate your excellent feedback and hope to see you again next time!

November 26, 2021

Quick in and out service. Knowledgeable service team informed what needed to be done up front and clearly explained everything that was done at pick up. More

by NMCLAUGHLIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Nov 30, 2021 -

Mercedes-Benz of West Chester responded

Thank you for being a Mercedes-Benz of West Chester customer! We are happy the service team could make this a five-star experience for you!

November 24, 2021

Great service & very accommodating. Paul Graziano is very good and helpful . Service department is knowledgeable. More

by SALLY_SHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Strickland
Nov 26, 2021 -

Mercedes-Benz of West Chester responded

Thank you for this great review! Paul & the team will be happy to hear they earned your five-star rating. Take care and please don't hesitate to reach out if we can be of service again in the future! - Mercedes-Benz of West Chester

November 22, 2021

The service is excellent-any work or items completed are always done right and in a timely manner. Service Adviser Craig Muehlbach and Service Manager Mike Strickland are always pleasant, helpful, and accom More

by RONALDPB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Adviser Craig Muehlbach-outstanding customer accommodation!, Michael Strickland
Nov 23, 2021 -

Mercedes-Benz of West Chester responded

We're so pleased Craig and Mike could make your service experience enjoyable, Ronald! Thank you for leaving Mercedes-Benz of West Chester such a great five-star review!

November 21, 2021

Excellent service department; always do great jobOn time Excellent service department; always do great job On time and friendly, I have recommended them to friends and family! More

by DWENITSKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 23, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the kind review of our service team! We appreciate you recommending Mercedes-Benz of West Chester to your friends & family and look forward to seeing you at your next visit!

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