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Mercedes-Benz of West Chester - Service Center

West Chester, PA

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903 Reviews

903 Reviews of Mercedes-Benz of West Chester - Service Center

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June 17, 2020

Urgent help needed We found a dead battery when dewinterizing our RV in preparation for a camping trip with our 2 young grandsons. Matt fit us in right away so we didn’t More

by Lgraaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Jun 17, 2020 -

Mercedes-Benz of West Chester responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Chester!

June 16, 2020

My husband who passed away May 2nd always bought the cars and felt we never had problems with Mercedes . Dick liked the plainness which made it stand out they are good looking cars. I was always happy when h More

by D.IRRGANG
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Jun 16, 2020 -

Mercedes-Benz of West Chester responded

Thank you for your wonderful review, Dottie! We look forward to sharing your compliments with the team, and please don't hesitate to let us know if we can be of further assistance.

June 16, 2020

Wonderful experience; Chris was very helpful. Service is general is very good and courteous. I have been happy with the courtesy. Chris is wonderful to work with. He is honest and upfront what More

by SJM092010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
Jun 17, 2020 -

Mercedes-Benz of West Chester responded

Hello, Thank you for your business and this review. We're happy to hear Chris and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 14, 2020

Every time I come and pull in to the service garage, I am blown away by the people and service and the courtesy in which I am shown. More

by BILL.MACLAUGHLIN4
Recommend Dealer
Yes
Employees Worked With
Chris Daniels-exceptional employee
Jun 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much, Bill, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of West Chester. Please don't hesitate to reach out if you need anything else.

June 13, 2020

Service on my ML350 Excellent service from my service rep, Chris Daniels. We have always been treated extremely well and appreciate the employees from the service depart More

by KACHRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Strickland
Jun 13, 2020 -

Mercedes-Benz of West Chester responded

Thank you, Sue, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come!

June 13, 2020

Mercedes Benz west Chester is a first class operation. Always satisfied. Mike Hardin has been a first class employee and always makes sure my family is taken care of. We have 3 Mercedes vehicles and would More

by SMCELROY0
Recommend Dealer
Yes
Employees Worked With
Mike Hardin is the best ! First class always.
Jun 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester.

June 10, 2020

We had an excellent experience at this dealership and trust their expertise. They went above and beyond to help us and handled the job very quickly. More

by JESSMANDEVILLE
Recommend Dealer
Yes
Employees Worked With
Matthew Macciocca, Angelo Perone, Greg Roth, Valante Pappas, Dan Hayes, Lynne Knox, Faz Mehmood, Robert Ashman, Matthew Reimel, Jennifer Silva
Jun 11, 2020 -

Mercedes-Benz of West Chester responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2020

very professional support we feel very confident and comfortable whenever we visit your service center. The service center personnel are always pleasant and attentive. The wait More

by BNCMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul graziano,
Jun 08, 2020 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 04, 2020

Always professional, friendly and on point! Doesn't matter what the issue may be. Always solved efficiently and with customer in mind first! Thank you More

by SCARLOSSPENCE1
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Jun 04, 2020 -

Mercedes-Benz of West Chester responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2020

Everyone there is always so very nice..I'm always pleased with my service..also love the car wash!! I'll be trading car in next year..love my car More

by MOMMOMMARE@verizon.nwt
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
Jun 05, 2020 -

Mercedes-Benz of West Chester responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of West Chester!

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