Mercedes-Benz of West Chester - Service Center

Always satisfaction !!!!!!!!!!!!!! Gregory Roth and Craig Muehlbach are the epitome of excellence in sales and service !!!!!!!!!!! Such a pleasure to come to your business. SERVE THAT Gregory Roth and Craig Muehlbach are the epitome of excellence in sales and service !!!!!!!!!!! Such a pleasure to come to your business. SERVE THAT POPCORN !!!!!!!!!!!!! More

My husband has a Hyandai, he has the car inspection done free of charge, only pays for emission test ($60) at the dealership where he bought the car. My car was bought at your dealership, what's the deal th free of charge, only pays for emission test ($60) at the dealership where he bought the car. My car was bought at your dealership, what's the deal there. We paid over $100 at your dealership. More

Always well taken care of, Craig is very informative, always answers any questions I have with knowledge and friendliness and he’s just awesome! Always always actually! always answers any questions I have with knowledge and friendliness and he’s just awesome! Always always actually! More

Professional sales, service, support and courtesy. We been clients of the dealership since 2009..Jen Silva has been our sales advisor since 2009 and will go out of her way to find what we want and ensure been clients of the dealership since 2009..Jen Silva has been our sales advisor since 2009 and will go out of her way to find what we want and ensure our satisfaction. More

Brought my car in for inspection, emissions and brake service. Staff was extremely helpful and courteous. Service was completed quickly and car was washed and cleaner than when I brought it in. service. Staff was extremely helpful and courteous. Service was completed quickly and car was washed and cleaner than when I brought it in. More

Service and friendliness has improved. I have been very happy with my last several visits. Previous issues with the car were not fixed which led to having to bring car back for the same reasos. happy with my last several visits. Previous issues with the car were not fixed which led to having to bring car back for the same reasos. More

Fantastic service department !They are respectful of my Fantastic service department ! They are respectful of my time and always keep me well informed. They keep my car on all scheduled service updates. Th Fantastic service department ! They are respectful of my time and always keep me well informed. They keep my car on all scheduled service updates. Thanks More

This is the one and only place for me to buy a car. They make buying a car a real exciting to do every time make buying a car a real exciting to do every time More

I don’t have anything in particular to say about the dealership, and I don’t remember last name of service guy. I do remember his telephone voice was not a caring one. Coverage for scratch/dent repair dealership, and I don’t remember last name of service guy. I do remember his telephone voice was not a caring one. Coverage for scratch/dent repair expired two weeks prior to service. No way was he going to consider providing coverage for a very minor repair. Wanted me to purchase new battery but couldn’t tell me battery life remaining. Had an “I don’t care attitude”. More

The overall process was very easy and efficient including scheduling, drop-off, loaner vehicle, and pick-up. the work was completed as discussed and as scheduled. The additional precautions taken in the se scheduling, drop-off, loaner vehicle, and pick-up. the work was completed as discussed and as scheduled. The additional precautions taken in the service area were reasonable and thoughtful. More