Mercedes-Benz of West Chester - Service Center

Chris was exceptional. Provided a loaner while the A/C situation was addressed. Kept me informed throughout. Issues resolved, car cleaned and returned on time. situation was addressed. Kept me informed throughout. Issues resolved, car cleaned and returned on time. More

I have taken my Mercedes in for service 3 times in the last few years and the service staff have been amazing and Robert responsive to my needs. last few years and the service staff have been amazing and Robert responsive to my needs. More

Mercedes of West Chester has an easy service registration process, friendly, helpful and a competent staff. Communication is good and there’s always good follow up. What’s not to like? process, friendly, helpful and a competent staff. Communication is good and there’s always good follow up. What’s not to like? More

I like the service In Mercedez Benz dealer at west Chester Coz I firm believer that the service are always excellent and rest assured you as a customer have a peace of mind. Chester Coz I firm believer that the service are always excellent and rest assured you as a customer have a peace of mind. More

Service was exceptional. Everyone was polite and accommodating. Matt Gunn was very helpful with making my big problem seem minor & worked overtime to make sure I left satisfied. Can’t thank this tea accommodating. Matt Gunn was very helpful with making my big problem seem minor & worked overtime to make sure I left satisfied. Can’t thank this team enough , would definitely recommend!!!! More

My drive to West Chester Mercedes service department is always comforting because Craig Muehlbach always makes sure that everything gets taken care of, as the saying goes..! always comforting because Craig Muehlbach always makes sure that everything gets taken care of, as the saying goes..! More

Very good customer service from the time I walked into the door and the time I left. I had a check engine light on they found the problem, they fixed it and I was on my way . That’s the way I like it gr the door and the time I left. I had a check engine light on they found the problem, they fixed it and I was on my way . That’s the way I like it great job! More

The review is principally due to service. The service department has been excellent for the last 17 years. My relationship with service is the reason I purchased my second vehicle . ( My sales rep was al department has been excellent for the last 17 years. My relationship with service is the reason I purchased my second vehicle . ( My sales rep was also excellent but apparently no longer part of your organization. !) More

Excellent Service This was just a quick trip to the dealership to pick up my new tags and have them put on the car. My salesman Matt was super attentive and helpful a This was just a quick trip to the dealership to pick up my new tags and have them put on the car. My salesman Matt was super attentive and helpful and had me in and out in a matter of minutes. He and store manager Stephen Bjorkland made the whole buying process a breeze and I will recommend this dealership to anyone in the market for a Mercedes. More

I am very happy with the people who served my car. I was OK with the work and service they did on my car. Thank you. OK with the work and service they did on my car. Thank you. More