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Mercedes-Benz of West Chester - Service Center
West Chester, PA
903 Reviews
903 Reviews of Mercedes-Benz of West Chester - Service Center
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August 06, 2020
Exceptional staff in both the showroom and the service department. My service advisor communicates very well with me about the needs of our vehicles. I have complete confidence in him. The waiting area department. My service advisor communicates very well with me about the needs of our vehicles. I have complete confidence in him. The waiting area at the dealership is clean, well appointed, and comfortable. Of course, it’s always nice to being treated to a very clean vehicle after the service has been completed. I recommend Mercedes-Benz of West Chester to anyone looking for a vehicle and/or service! More
by EBSHOCK
Verified CustomerEmployees Worked With
Craig Muhlbach, Service Advisor, Greg Roth
August 04, 2020
The staff here is exceptional and courteous. I will be a return customer for life. The process unique do to Covid but there were no problems. return customer for life. The process unique do to Covid but there were no problems. More
by LYNNDEVONE
Employees Worked With
Greg Roth, Michael Strickland
July 31, 2020
I did not have a good experience with the service.I was I did not have a good experience with the service. I was promised delivery the next day but had wait for over the weekend and had to enquire by mys I did not have a good experience with the service. I was promised delivery the next day but had wait for over the weekend and had to enquire by myself to know the status. Also a cabin noise problem I had requested to be checked was not resolved with them changing my front tyres For this at a hefty price More
by Purohit.sumant
Employees Worked With
Chris
July 31, 2020
MB of West Chester always provides top-tier service, with a focus on their customers. Scheduling is easy and the department keeps you updated on progress. a focus on their customers. Scheduling is easy and the department keeps you updated on progress. More
by RGEN02
Employees Worked With
Chris Daniels
July 30, 2020
Clean and social distanced waiting area. Curtious and professional customer reps. Fair pricing and excellent mechanical work. Will always bring my Mercedes to this dealership professional customer reps. Fair pricing and excellent mechanical work. Will always bring my Mercedes to this dealership More
by HENCHIE1
Employees Worked With
Paul Graziano
July 26, 2020
As always the Attentiveness of your Service Tech were awesome, As soon as you arrive. My service Manager Paul Grazino provided exceptional service to follow up awesome, As soon as you arrive. My service Manager Paul Grazino provided exceptional service to follow up More
by RAMONAW1
Employees Worked With
Lynne Knox, Matthew Melsheimer
