Mercedes-Benz of West Chester - Service Center

Matt was excellent helping us with our truck. Kept us informed the whole time it was there for service. Thank you again we will definitely be back for our next service. informed the whole time it was there for service. Thank you again we will definitely be back for our next service. More

The Mercedes Benz Service Department was very fast and quite efficient. They performed the service as I had requested. My car was washed and cleaned as well. Asking for a minimum of 25 words is annoying. quite efficient. They performed the service as I had requested. My car was washed and cleaned as well. Asking for a minimum of 25 words is annoying. More

Very pleasant and professional atmosphere. Staff very helpful. Waiting area very clean. Staff explained everything in detail for what I needed. Will continue to bring my car there. Can't remember the pe helpful. Waiting area very clean. Staff explained everything in detail for what I needed. Will continue to bring my car there. Can't remember the person that helped me through with the service and made sure that I was satisfied. More

Have bought two E350 here over the years and used them for service over 8 years and i am completely satisfied. Excellennt dealership. This time had to ask for small change to my bill because of an error t for service over 8 years and i am completely satisfied. Excellennt dealership. This time had to ask for small change to my bill because of an error that was corrected. More

Service was quick but car not washed or vacuumed again. This should be automatic and not upon request!! This is not the first time this happened. May not return This should be automatic and not upon request!! This is not the first time this happened. May not return More

Excellent service, always on time,extremely accumulating and helpful with resolving your car needs. Very organized drop off and pick up system. Overall excellent dealer and extremely happy to have purchased and helpful with resolving your car needs. Very organized drop off and pick up system. Overall excellent dealer and extremely happy to have purchased last two cars with them. More

I work with Creig iin the service department he is great to work with, he listen to your problems , keeps you abreast of services preformed, and cost. to work with, he listen to your problems , keeps you abreast of services preformed, and cost. More

Went in for inspection. Paul Graziano coordinated. All done on time. Great service! Have worked with Paul for some time now, and he has always been concerned to make sure that the job is done correctly an done on time. Great service! Have worked with Paul for some time now, and he has always been concerned to make sure that the job is done correctly and that pricing is accurate. More

Easy to make appointment Very nice service technicians The waiting area is clean Chris Daniels was very attentive and courteous Much nicer than the gentleman I had previously encountered The waiting area is clean Chris Daniels was very attentive and courteous Much nicer than the gentleman I had previously encountered More

Effortlessly transition from one car to another.Care Effortlessly transition from one car to another. Care shopping isn’t my favorite thing but this was painless and a pleasant experience. I have been Effortlessly transition from one car to another. Care shopping isn’t my favorite thing but this was painless and a pleasant experience. I have been at this dealership for 28 years! More