Mercedes-Benz of West Chester - Service Center

Have always had great service here. Polite, friendly and knowledgeable are the words to describe the service team. I have recommended WCMB to my friends for purchasing a new car and for service. knowledgeable are the words to describe the service team. I have recommended WCMB to my friends for purchasing a new car and for service. More

Awesome staff. Great location. Super helpful and friendly. I’ve utilized this dealership for fifteen years and am consistently pleased with them in every aspect. friendly. I’ve utilized this dealership for fifteen years and am consistently pleased with them in every aspect. More

Had to get her bag recall taken care of, and cracked windshield replaced. Both jobs done as forecast and done very well. People who met the car when we arrived Were Polite efficient and took us right aw windshield replaced. Both jobs done as forecast and done very well. People who met the car when we arrived Were Polite efficient and took us right away into see Paul Graziano, who always does a great job working with me. Everything was done right More

Always professional treatment and competant services provided. Scheduling is easy and appointments are always honored. Friendly interactions with eye toward customer satisfaction at every turn. Thank yo provided. Scheduling is easy and appointments are always honored. Friendly interactions with eye toward customer satisfaction at every turn. Thank you. More

I had an excellent experience with Kaitlyn Long at Mercedes Benz of WC. They were very accommodating in wanting to meet my expectations. I will return to this dealership. Mercedes Benz of WC. They were very accommodating in wanting to meet my expectations. I will return to this dealership. More

Hello,Matthew Gunn did a fantastic job handling our Hello, Matthew Gunn did a fantastic job handling our accident claim. Matthew also knew how to speak to the other vehicles insurance company (State Hello, Matthew Gunn did a fantastic job handling our accident claim. Matthew also knew how to speak to the other vehicles insurance company (State Farm) to ensure we got a comparable rental car through Enterprise/your dealership. Five stars all around for Matthew, the support team and the dealership. Thank you !!!! More

I came in because of a recall notification. Everyone there was courteous, efficient and prompt, but Matthew Gunn stands out as an all-star on your team. Someone had recently sideswiped my car and did n there was courteous, efficient and prompt, but Matthew Gunn stands out as an all-star on your team. Someone had recently sideswiped my car and did not leave contact information. Matthew looked at my car and came up with an easy and cost effective solution. When Matthew was finished, I was more than pleased. Matthew is a gem! More

They are not very efficient at service had to bring my vehicle back twice for the same thing and still not totally resolved which I’m still trying to find the time to have it looked at a third time. Whi vehicle back twice for the same thing and still not totally resolved which I’m still trying to find the time to have it looked at a third time. Which sucks because I don’t have the time to do so More

I am a client if MB , West Chester because I have been treated with the utmost care and respect by Matthew Dunn. Every time in every way, Matt gas done all he can to assist me. treated with the utmost care and respect by Matthew Dunn. Every time in every way, Matt gas done all he can to assist me. More