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Mercedes-Benz of West Chester - Service Center

West Chester, PA

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903 Reviews
Call Service Center (484) 313-1100

903 Reviews of Mercedes-Benz of West Chester - Service Center

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December 10, 2021

Service is always top notch from the quality of the mechanics work performance to the service writers advising on needed schedule maintenance and keeping me updated on the progress. More

by SWIZZLE111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehibach and Andy Jeffries
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Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the fantastic feedback! We appreciate you trusting the Mercedes-Benz of West Chester team with your service needs and look forward to seeing you at your next visit!

December 09, 2021

Annual Service preformed timely and complete. Paul Graziano handle all requested questions completely and understandably. Three Cheers for Mercedes of West Chester. More

by richiebarbato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
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Dec 10, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review! We appreciate you trusting Paul & the Mercedes-Benz of West Chester team with your service needs and look forward to your next visit!

December 09, 2021

Great Dealership for service. Clean reliable on time, expensive but very dependable. They text with updates and provide details on the service that’s recommended and one to do the service. More

by M-J-PEREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Report | Print
Dec 10, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your kind words about Mercedes-Benz of West Chester!

December 08, 2021

I have used Mercedes Benz of West Chester to service our vehicles over the past 16 years. The sales and service departments have always been outstanding! More

by Jim J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Hi Jim, thank you for trusting Mercedes-Benz of West Chester for the past 16 years! See you next time!

December 07, 2021

I can always rely on this dealership when I have a car issue. Their service is a top notch! More

by JEANNETTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting our team with all of your automotive issues, Jeannette!

December 07, 2021

I have taken all my cars to WC Mercedes. Excellent service department. Very professional. All work is completed on time and satisfactory. More

by BOBB147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig and Danielle
Report | Print
Dec 09, 2021 -

Mercedes-Benz of West Chester responded

We love hearing from our satisfied customers! See you next time at Mercedes-Benz of West Chester!

December 06, 2021

The worst customer service I have ever experienced with Mercedes I’m not sure if Cherry Hill Mercedes is that bad after dealing with West Chester Mercedes. Katy Long is the finance manager never returned m More

by Frederickgatling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katy Long , Lynne Knox, Stephen Bjorklund
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December 06, 2021

Excellent service, they keep you well informed of any maintenance issues. Clean and comfortable waiting areas. More

by LMBLYDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Dec 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your review! We appreciate your kind comments about our facilities! See you next time at Mercedes-Benz of West Chester!

December 04, 2021

I expect “the best or nothing” and my last visit did not meet that expectation. It was a miscommunication as to when we needed our car finished and I have still not received an answer as to whether my AAA b More

by DANDREW1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Silva
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December 03, 2021

Great service!! Very accommodating! Alex went above and Great service!! Very accommodating! Alex went above and beyond to take of my car and my time. More

by edsteele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Dec 06, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review! We're so glad to hear Alex exceeded your expectations and we hope to see you again next time here at Mercedes-Benz of West Chester!

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