Mercedes-Benz of West Chester - Service Center

Service was courteous and very professional. I live in Lancaster Pa. 20 minutes from Mercedes dealership in Lancaster. Need I say more. West Chester MB dealership is 40 minutes away. Lancaster Pa. 20 minutes from Mercedes dealership in Lancaster. Need I say more. West Chester MB dealership is 40 minutes away. More

Awesome service! From the moment I arrive to the moment I leave I am treated with superior service by every member of the Mercedes team! I leave I am treated with superior service by every member of the Mercedes team! More

Service told us our GLK was not safe to drive due to rust underneath and would cost 4800.00 to repair. Took for another opinion and told car was clean. underneath and would cost 4800.00 to repair. Took for another opinion and told car was clean. More

Always a pleasant experience to have periodic servicing done at Mercedes Benz of West Chester, PA. Necessary work always done properly and in a timely manner. Staff members always pleasant and friendly. No done at Mercedes Benz of West Chester, PA. Necessary work always done properly and in a timely manner. Staff members always pleasant and friendly. No complaints! More

The dash board was replaced. However, the clock was not reset. I've not been able to reset. In the future, please retset as needed. This isn't the first time reset. I've not been able to reset. In the future, please retset as needed. This isn't the first time More

Their service is super. Craig M is a great service advisor and makes scheduling super easy. Never have a problem with the quality of their work. advisor and makes scheduling super easy. Never have a problem with the quality of their work. More

I purchased from a different dealer when I was not living in the area but wanted to switch to MB West Chester because it was a far more convenient location. The lower black trim piece on my C-classes bum in the area but wanted to switch to MB West Chester because it was a far more convenient location. The lower black trim piece on my C-classes bumper broke off and I was looking to get a replacement part. Knowing how expensive German cars tend to be when it comes to repairs/parts I was worried. But my service adviser Marissa was helpful and was able to squeeze me in the very next day to get it repaired. As a side not the dealership is beautiful. If you are going for service you never step foot outside. More

Over the many years I have owned Mercedes-Benz autos, I have always received very prompt and professional service at Mercedes-Benz of West Chester. There is no other Mercedes-Benz dealership I will have have always received very prompt and professional service at Mercedes-Benz of West Chester. There is no other Mercedes-Benz dealership I will have service my car. More

Very satisfied with the service of my MB CL 550. The team at MB West Chedter was very professional in handling the service and my experience was very pleasant. team at MB West Chedter was very professional in handling the service and my experience was very pleasant. More