Mercedes-Benz of West Chester - Service Center

Superior sales and service personnel. I’ve been buying here for last 10 to 12 years! Always get a fantastic deal and wow, the service department is exceptional!!! I just love my service advisor and alwa here for last 10 to 12 years! Always get a fantastic deal and wow, the service department is exceptional!!! I just love my service advisor and always look forward to seeing what they have in the showroom. I’m hooked on West Chester Mercedes!!! More

I liked the person service, however after driving my car about 10miles coming from having my car serviced on my way home all the tires pressure lights came on . I was afraid and pulled over to a gasoline s about 10miles coming from having my car serviced on my way home all the tires pressure lights came on . I was afraid and pulled over to a gasoline station to put air in my tires. The air pressure lights still came back on . I did not have this problem until you guys More

Great experience, in and out within a hour for a couple minor fixes. Everyone is very accommodating and makes things very easy. Craig is great to work with. minor fixes. Everyone is very accommodating and makes things very easy. Craig is great to work with. More

Great service, courteous staff, and free loaner car so you don’t have to wait in the lobby especially these days with ongoing pandemic Covid you don’t have to wait in the lobby especially these days with ongoing pandemic Covid More

Paul was very pleasant and diligent about making sure the brake replacement was working so kept the car over the weekend. I would recommend Mercedes WC. brake replacement was working so kept the car over the weekend. I would recommend Mercedes WC. More

I have been a customer of yours for over 25 years and never had a bad experience Craig Mulbach has been an excellent representative never once let me down never had a bad experience Craig Mulbach has been an excellent representative never once let me down More

It’s become almost habitual that when I need service, I’ll schedule on the web site, show up, go over the work needed, trust whomever I’m given and drop off the car. Always reliable, always honest. I’ll schedule on the web site, show up, go over the work needed, trust whomever I’m given and drop off the car. Always reliable, always honest. More

Matt and the team did well as usual they service the entire fleet and provide excellent service every visit we recommend mercedes-benz. West chester to all. entire fleet and provide excellent service every visit we recommend mercedes-benz. West chester to all. More

The overall experience was good. Although it took us two trips to get the deal done and complete paperwork, the sales person was patient. When we pick up the car, they forgot a coating but also quickly fixe trips to get the deal done and complete paperwork, the sales person was patient. When we pick up the car, they forgot a coating but also quickly fixed the problem and made arrangements to get us a loaner car. Again, over all good experience but some details need to be taken care of. More