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Mercedes-Benz of West Chester - Service Center

West Chester, PA

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903 Reviews

903 Reviews of Mercedes-Benz of West Chester - Service Center

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April 03, 2021

$350 for 30K maintenance - $12 for key battery, $28 for $350 for 30K maintenance - $12 for key battery, $28 for gas additive. I carry additive in car. I have remote batteries. Nickel and dime you. More

by DMENDEZMETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynne Knox
April 03, 2021

We have been dealing with this organization for 30 years and have had a problem. The staff has always been friendly and helpful. Personnel come and go over a 30 year span but past and present staff is top More

by HARANDISY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis,, Lynne Knox, Michael Strickland
Apr 05, 2021 -

Mercedes-Benz of West Chester responded

Thank you for being a Mercedes-Benz of West Chester customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

April 03, 2021

This dealership is superior in every sense of the word. When you arrive you are greeted in a friendly and welcoming manner. I always feel that my presence is appreciated. Some dealerships make you feel g More

by maureenduey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Apr 05, 2021 -

Mercedes-Benz of West Chester responded

We are speechless! You have made us so happy with this review and we're honored you chose to come work with us! We appreciate having you as part of the Mercedes-Benz of West Chester family and look forward to seeing you again! Thank you!

April 02, 2021

Great service. Had me on my way in no time. I will definitely get my car serviced at this dealership on a regular basis. Also will take my other car’s there. More

by Peterbunio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul from service
Apr 02, 2021 -

Mercedes-Benz of West Chester responded

Peter, we are so happy to hear that we have earned your trust and we look forward to continuing to help you out in the future! Thank you from all of us at Mercedes-Benz of West Chester!

April 01, 2021

Very efficient and amazing service. I called for a service appointment that day and their express team was able to accommodate. The environment was clean and comfortable. I will be back More

by Chuck Hoskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa
Apr 02, 2021 -

Mercedes-Benz of West Chester responded

We're so glad to hear our team offered a five-star experience during your service visit, Chuck! Thank you for leaving us your awesome review and for choosing Mercedes-Benz of West Chester! We look forward to providing more efficient service experiences in the future!

March 31, 2021

Very easy appointment process. Staff was very professional and friendly. Waited while annual service was being performed. Nice relaxing waiting area with water and snacks. More

by GAPSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

It's such a pleasure to help you care for your vehicle! Thank you for the great review and we look forward to seeing you again at Mercedes-Benz of West Chester!

March 31, 2021

Very professional and excellent service this is my second Mercedes from that dealership and I’m back because the friendly staff and I know when my car needs service I’m not going to be charged an arm and a More

by SAADALRAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

We're so happy you've had a five-star experience working with our team! Your continued support and business mean the world to us and we appreciate you leaving us your great review! We look forward to providing high-quality maintenance to you in the future! - Mercedes-Benz of West Chester

March 26, 2021

Paul Graziano in the Service Department is always so nice and helpful. He takes the time and explains everything that they are doing to my car and why. More

by cjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We are so happy that Paul and our service team delivered an excellent experience! Thank you for this great review! We look forward to providing another great experience next time! - Mercedes-Benz of West Chester

March 26, 2021

Provides amazing service; their quality of work is outstanding and the staff is friendly and helpful. A team of experts who go above and beyond for their customers. More

by MARIA.GATTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We are so happy our Mercedes-Benz of West Chester team earned your five stars. Thanks, Maria!

March 24, 2021

He is friendly and knowledge person to make me a buy a new car there .but I think he is not salesstaff he is working for financing dep More

by Yimboxer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cavin Lee
Mar 24, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your 5-stars! We look forward to seeing you next time at Mercedes-Benz of West Chester!

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