Mercedes-Benz of West Chester - Service Center

Great people keep you updated on progress beautiful place to wait top notch. Sales always returned my calls quickly. Really worked hard to make me happy to wait top notch. Sales always returned my calls quickly. Really worked hard to make me happy More

Excellent service all the time. If I have an issue, concern or question, my service advisor Craig addresses it immediately. I love my experiences here. concern or question, my service advisor Craig addresses it immediately. I love my experiences here. More

The service I received was excellent overall, however I was a little disappointed with the follow up on some body work I was getting done. was a little disappointed with the follow up on some body work I was getting done. More

Quick, professional and done as promised. Staff was welcoming. Disappointed no coffee though Keurigs only cost a couple bucks. https://commercial.keurig.com/?afhpromo=300000340162979&gclid=Cj0KCQjwyN-D welcoming. Disappointed no coffee though Keurigs only cost a couple bucks. https://commercial.keurig.com/?afhpromo=300000340162979&gclid=Cj0KCQjwyN-DBhCDARIsAFOELTnK7XYyzJ_-M_zKjA6wFIMuBeinIR54INQHRfkVi4Fw5h0oo-tC4eUaApgpEALw_wcB More

Mike said that he was going to order the part to fix my car. It’s been 3 weeks and I haven’t heard back from him. car. It’s been 3 weeks and I haven’t heard back from him. More

Paul Grazino told me new rear springs would be needed for my 2009 ML350 for next inspection. I took my car to a friend we put it on a lift. The rear springs are fine especially so there is only 71knon it my 2009 ML350 for next inspection. I took my car to a friend we put it on a lift. The rear springs are fine especially so there is only 71knon it ant was garage kept since newly purchasing it in 2009. My headlights were installed incorrectly some years ago xx and it took two visits to resolve. I honestly believe your service department purposely deceives the public for profit. As far as the springs go, Paul never provided photos as promised as well. I will be filing a complaint with the PA Attorney general ..Bureau of consumer protection. I want the $125.00 refunded for the headlights to be reset, due to your error. More

Always outstanding service.Craig M is wonderful to work Always outstanding service. Craig M is wonderful to work with. Would not go any other dealer to have our car service or purchase a new car. Always outstanding service. Craig M is wonderful to work with. Would not go any other dealer to have our car service or purchase a new car. More

Great service nice place people and equipment efficient service great service good quality service well worth no time to waste hours good no complaints about ser service great service good quality service well worth no time to waste hours good no complaints about ser More