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Mercedes-Benz of West Chester - Service Center
West Chester, PA
903 Reviews
903 Reviews of Mercedes-Benz of West Chester - Service Center
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May 05, 2021
I can always depend on them excellent customer and mechanical service, and their staffs, in particular, Mike Strickland, Paul Graziano, and Mike Hardin, and their teams, mechanical service, and their staffs, in particular, Mike Strickland, Paul Graziano, and Mike Hardin, and their teams, More
by MODELL5960
Verified CustomerEmployees Worked With
Michael Strickland
May 03, 2021
Quality service department with quality service writers. My car is no longer under warranty but I still take my car in to be serviced. They are honest and fair My car is no longer under warranty but I still take my car in to be serviced. They are honest and fair More
by JIMH28
Employees Worked With
Matthew Reimel
May 01, 2021
Craig is awesome and friendly!...he is also very helpful! My experience with service has always been a positive, I can’t say enough how professional and helpful everyone is!!! My experience with service has always been a positive, I can’t say enough how professional and helpful everyone is!!! More
by Inezinthemiddle
Employees Worked With
Craig
April 29, 2021
The friendly and professional customer service is consistent with every visit! They go out of their way to take care of me and my car, even when I give them little to no notice. They are greatly appr consistent with every visit! They go out of their way to take care of me and my car, even when I give them little to no notice. They are greatly appreciated and highly recommended! More
by DCFISHER
Employees Worked With
Paul was extremely helpful!
April 29, 2021
Their service was not timely and when done it was a bad job. The technician did not perform all the right resets when he replaced the Battery. I still get the Auxiliary Battery mesg on my dash. job. The technician did not perform all the right resets when he replaced the Battery. I still get the Auxiliary Battery mesg on my dash. More
by SUNIL.NAIK
Employees Worked With
Service manager
April 25, 2021
As always, proper, respectful, accurate and efficient. Need i say more, not really because that says it all. Agree? Masking and distanciation were respected thoroughly. Need i say more, not really because that says it all. Agree? Masking and distanciation were respected thoroughly. More
by Ahbarakat
Employees Worked With
Matthew Reimel, Ryan Kinkade
April 25, 2021
Service center was great. Everything was completed timely. I was please by Pail Graziono’s fast response to my needs. It was an emergency and he was very accommodating., timely. I was please by Pail Graziono’s fast response to my needs. It was an emergency and he was very accommodating., More
by YDROBERTS26
Employees Worked With
Paul Graziono
April 24, 2021
Prompt service and delivered in the promised timeframe. I would recommend this service department for their quality and service, a great value at an unexpected cost savings. would recommend this service department for their quality and service, a great value at an unexpected cost savings. More
by LMARLIN
Employees Worked With
Matthew Reimel
April 23, 2021
Honestly the best customer service I have ever experienced- in every aspect - sales, service. There isn’t anything they will not do to help the customer! experienced- in every aspect - sales, service. There isn’t anything they will not do to help the customer! More
by SCOTT.ECKHARDT
Employees Worked With
Stephen Bjorklund
April 22, 2021
Excellent expertise no nonsense team. Easy to get a courtesy vehicle is always a plus. My vehicle is transformed and very responsive. Thank you. GaryBiassou courtesy vehicle is always a plus. My vehicle is transformed and very responsive. Thank you. GaryBiassou More
by Suna
Employees Worked With
Matt Davis
