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Mercedes-Benz of West Chester - Service Center

West Chester, PA

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903 Reviews

903 Reviews of Mercedes-Benz of West Chester - Service Center

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June 01, 2021

Staff was very professional and friendly. They made sure I was completely satisfied with my service before I left. Would definitely come back and recommend. More

by MRSRUFN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Jun 02, 2021 -

Mercedes-Benz of West Chester responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. We look forward to your next visit to Mercedes-Benz of West Chester!

June 01, 2021

Paul Gravanto is very nice in service department, and always thinking about the customer first, never had any issues with Paul or the dealership in general! More

by Bolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Jun 03, 2021 -

Mercedes-Benz of West Chester responded

We're glad to know you can always count on Paul and our Mercedes-Benz of West Chester team! Thanks for being a customer!

May 30, 2021

Was hit in the front end of my car took it here the body work was perfect. Dealing with the enterprise at the dealership was horrible and some squeaking noise that my car didn’t have prior to getting hit wa More

by GREG@ARDMORECO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohsen
May 30, 2021

The young lady in valet demonstrated exceptional courtesy and great customer service. Her interactions mad me feel welcomed and that my business was of value. More

by MBZ2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Jun 02, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the kind words! We're so glad you had a positive interaction with our team! We appreciate the feedback and look forward to seeing you next time! - Mercedes-Benz of West Chester

May 27, 2021

Craig in Service is top shelf the best.He understands your time is valuable and gets you in and out. He also explains options available at time of service write up. More

by dbusby625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig M.
Jun 01, 2021 -

Mercedes-Benz of West Chester responded

It's so great to hear Craig provided five-star care to you! We look forward to seeing you at your next appointment at Mercedes-Benz of West Chester! Thank you!

May 27, 2021

As always, Craig in the service dept was very helpful......work was completed in a reasonable amount of time.... thank you MB of West Chester!!!! More

by MJORDAN10000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig in Service
Jun 01, 2021 -

Mercedes-Benz of West Chester responded

We're so happy to know you can always count on Craig! Thanks for being a Mercedes-Benz of West Chester customer! We'll see you next time!

May 26, 2021

My service advisor is always pleasant and clear on all my questions . She’s a great asset to the department .. although everyone is pleasant she stands out too me More

by Anthonne stewart
Recommend Dealer
Yes
Employees Worked With
Daniel’s
May 27, 2021 -

Mercedes-Benz of West Chester responded

Thanks for this great review, Anthonne! We will be sure to pass along your appreciation to your service advisor! See you next time! - Mercedes-Benz of West Chester

May 26, 2021

this dealership went above and beyond my expectations. did things they didn't have to do. I will definitely use them again in the future. More

by CTAI77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davies
May 27, 2021 -

Mercedes-Benz of West Chester responded

Thanks so much for the great five-star review! We're happy to hear we've earned your business and look forward to seeing you next time! - Mercedes-Benz of West Chester

May 24, 2021

I’m very pleased with the dealer. My Service Advisor is respected and accommodating my service when is needed. I also thank you all for being there. More

by ADENIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehlback
May 24, 2021 -

Mercedes-Benz of West Chester responded

We’re delighted to get your 5-star review. Thanks for choosing Mercedes-Benz of West Chester for your service needs!

May 22, 2021

I have received excellent service every time and the staff makes sure I’m happy with my purchase. I would definitely recommend this place. I love my car !! More

by Annamaria Kerper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gilbert
May 24, 2021 -

Mercedes-Benz of West Chester responded

We really appreciate you taking the time to leave Mercedes-Benz of West Chester this awesome review, enjoy your new ride!

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