Mercedes-Benz of West Chester - Service Center
West Chester, PA
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903 Reviews of Mercedes-Benz of West Chester - Service Center
Staff was very professional and friendly. They made sure I was completely satisfied with my service before I left. Would definitely come back and recommend. I was completely satisfied with my service before I left. Would definitely come back and recommend. More
Paul Gravanto is very nice in service department, and always thinking about the customer first, never had any issues with Paul or the dealership in general! always thinking about the customer first, never had any issues with Paul or the dealership in general! More
Was hit in the front end of my car took it here the body work was perfect. Dealing with the enterprise at the dealership was horrible and some squeaking noise that my car didn’t have prior to getting hit wa work was perfect. Dealing with the enterprise at the dealership was horrible and some squeaking noise that my car didn’t have prior to getting hit was never fixed. Good place for an oil change and to purchase a car but overall the service department isn’t worth the 3 stars More
The young lady in valet demonstrated exceptional courtesy and great customer service. Her interactions mad me feel welcomed and that my business was of value. and great customer service. Her interactions mad me feel welcomed and that my business was of value. More
Craig in Service is top shelf the best.He understands your time is valuable and gets you in and out. He also explains options available at time of service write up. your time is valuable and gets you in and out. He also explains options available at time of service write up. More
As always, Craig in the service dept was very helpful......work was completed in a reasonable amount of time.... thank you MB of West Chester!!!! helpful......work was completed in a reasonable amount of time.... thank you MB of West Chester!!!! More
My service advisor is always pleasant and clear on all my questions . She’s a great asset to the department .. although everyone is pleasant she stands out too me questions . She’s a great asset to the department .. although everyone is pleasant she stands out too me More
I’m very pleased with the dealer. My Service Advisor is respected and accommodating my service when is needed. I also thank you all for being there. respected and accommodating my service when is needed. I also thank you all for being there. More
I have received excellent service every time and the staff makes sure I’m happy with my purchase. I would definitely recommend this place. I love my car !! staff makes sure I’m happy with my purchase. I would definitely recommend this place. I love my car !! More