Mercedes-Benz of West Chester - Service Center

Respectfully handled my concerns quickly in coordination with my sales agent. Fixed most of the identified defects on the vehicle. I'll continue to use this service department for my service needs. with my sales agent. Fixed most of the identified defects on the vehicle. I'll continue to use this service department for my service needs. More

I recently had my 2014 ML serviced, which we purchased from Lynn Knox. Craig in the Service Department has been consistently excellent. Professional, straightforward, and friendly. All-good. from Lynn Knox. Craig in the Service Department has been consistently excellent. Professional, straightforward, and friendly. All-good. More

Great service and accommodations! Craig has been a wonderful partner when we need anything. The process for obtaining a loaner vehicle has also been seem less! Thank you! wonderful partner when we need anything. The process for obtaining a loaner vehicle has also been seem less! Thank you! More

I’ve been a customer for many years. I met Paul Forsyth at the Fort Washington Dealership. I’ve followed him at his current location of West Chester. My recommendation and positive experiences have been at the Fort Washington Dealership. I’ve followed him at his current location of West Chester. My recommendation and positive experiences have been amazing with Paul. He’s helpful, knowledgeable, caring and on top of everything. He’s friendly and does everything with a smile and great attitude. For this, I’m grateful to him!! I’ll recommend a raise💲 for him instead of a certificate!!🙏🏻😊🥇🥇 More

MB always does a great job!!The service and quality of MB always does a great job!! The service and quality of service are top notch!!! I will be a WC Mercedes custom as long as this continues.. MB always does a great job!! The service and quality of service are top notch!!! I will be a WC Mercedes custom as long as this continues.. More

I have been dealing with this dealership for more than 6 years! They are all professional and excellent! Jennifer Silva has always gone above and beyond to help me! She is excellent! years! They are all professional and excellent! Jennifer Silva has always gone above and beyond to help me! She is excellent! More

Express service was very good. Just like the word says- quick! Everyone was nice in the dealership. It seemed clean and germ free. Will use it again quick! Everyone was nice in the dealership. It seemed clean and germ free. Will use it again More

As always I had a great experience and you took very good care of me. Craig makes sure everything is perfect and I appreciate that very much. care of me. Craig makes sure everything is perfect and I appreciate that very much. More

I don’t mind bringing my vehicle for service here. The waiting area is large and comfortable and I’m able to get things done also sit and relax. The service staff is also great. waiting area is large and comfortable and I’m able to get things done also sit and relax. The service staff is also great. More