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Mercedes-Benz of West Chester - Service Center

West Chester, PA

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903 Reviews

903 Reviews of Mercedes-Benz of West Chester - Service Center

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July 08, 2021

Customer service was excellent and pleasant. I would recommend this dealership to other BMW customers. I wold definitely come back to this location. Excellent location. More

by Jacynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Jul 08, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much, Jacynthia! Our team strives for a five-star experience and it means so much to hear we've succeeded in providing that this time for you! We hope you come back to see us again! - Mercedes-Benz of West Chester

July 06, 2021

Good service. Fixed the problems quickly and efficiently. They even brought to my attention other problems I was not aware of. More

by BRIGHT06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
Jul 07, 2021 -

Mercedes-Benz of West Chester responded

It was our pleasure to take care of you! Thanks for trusting the Mercedes-Benz of West Chester service team! Safe travels!

July 06, 2021

Manager in service made sure my vehicle was clean before leaving.as there was black goo around the tire areas on driver side of my car More

by ARO219
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Jul 07, 2021 -

Mercedes-Benz of West Chester responded

Thanks for the feedback! We're happy to hear our service team returned your vehicle in great condition.

July 06, 2021

The manager here is amazing and the rest of the staff are awesome too!!!! They work really hard to get everything done right and on time! More

by MJ19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Long, Greg Roth
Jul 06, 2021 -

Mercedes-Benz of West Chester responded

Thank you for recommending Mercedes-Benz of West Chester! We look forward to your next visit!

July 05, 2021

Craig makes the difference…always super professional and keeps me informed. More

by HN1THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 07, 2021 -

Mercedes-Benz of West Chester responded

We're so glad Craig made this a five-star experience! Thank you! - Mercedes-Benz of West Chester

July 04, 2021

Excellent service from start to finish! The customer is always #1!!! More

by JOHNCOLAPRETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth, Lynne Knox
Jul 06, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Mercedes-Benz of West Chester, and for your business. We are thankful to have you as a customer.

July 03, 2021

Great service , Courteous at all times , service advisor was well mannered and thorough . More

by MIKE@HAZLEYBUILDERS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano , Lynne Knox
Jul 06, 2021 -

Mercedes-Benz of West Chester responded

We really appreciate you taking the time to leave Mercedes-Benz of West Chester this awesome review, thank you!

July 02, 2021

A great place to have your vehicle serviced. The team works really hard to meet your needs and keep you comfortable during the process! I highly recommend them! More

by mike.omal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 02, 2021 -

Mercedes-Benz of West Chester responded

It means so much to hear our team gave you such excellent care! Thank you, Mike! We'll see you next time! - Mercedes-Benz of West Chester

July 01, 2021

As always, the customer service and the work performed have exceeded my expectations. I consistently feel valued and I appreciate the professionalism. I highly recommend Mercedes Benz of West Chester. More

by ROLLIS14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Strickland and all others in the service department
Jul 02, 2021 -

Mercedes-Benz of West Chester responded

Our team will be so glad to hear they've made this a five-star experience for you! We appreciate you taking the time to leave us your review! - Mercedes-Benz of West Chester

June 30, 2021

Okay. I'm still waiting for information from the dealer about the known Mercedes red paint defect on my car. I still can't believe that Mercedes doesn't honor any of their quality commitments. It's so dish More

by KARZY640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Davis
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